Standards and Procedures

• Brokerage Service Element Standards and Procedures
  • Support Services Brokerage Operations - DD146 (PDF)
  • Personal Agent Services - DD148 (PDF)
  • Support Services for Adults - DD149 (PDF)
• CDDP Provider Service Element Standards and Procedures
  • Local Administration - DD02 (PDF)
  • Short-term crisis services for Children and Adults - DD44 (PDF)
  • Nursing Facility Specialized Services - DD45 (PDF)
  • Targeted Case Management - DD48 (PDF)
  • Comprehensive In-Home services for Adults - DD49 (PDF)
  • Residential Facilities - DD50 (PDF)
  • Supported Living Services - DD51 (PDF)
  • Transportation Services (Public Transit District) - DD53 (PDF)
  • Transportation Services (non-Transit District) - DD53 (PDF)
  • Employment and Alternative to Employment Services - DD54 (PDF)
  • Abuse Investigation Services - DD55 (PDF)
  • Rent Subsidies - DD56 (PDF)
  • Developmental Disability Special Projects - DD57 (PDF)
  • DD Foster Homes Adults - DD58 (PDF)
  • DD Foster Homes Children - DD58 (PDF)
  • Developmental Disabilities Children's Proctor Foster Homes - D143 (PDF)
  • Developmental Disabilities Children's Residential Facilities - DD142 (PDF)
  • Family Support for Children - DD150 (PDF)
  • Long-Term Support for Children - DD151 (PDF)
  • Developmental Disability Room & Board - DD156 (PDF)
  • Regional Crisis and Back-up Services - DD157 (PDF)

Laws and Rules

• Administrative Rules for Seniors and People with Disabilities programs.
• Social Security Handbook - Contains information about both SSI and SSDI benefit decisions.

Manuals, Guides and Instruction

• Nursing Facility Abuse Reporting and Investigation Guide
• Skilled nursing facility web portal billing guide
• Nursing Facility UB-04 Paper Billing Guide - (Revised 01/2010)
• Design for Safety: A technical assistance manual for safe and efficient group home design.
• Disability Evaluation Under Social Security (Blue Book) is a guide to help physicians and other health professionals understand the kind of information they need to provide in order to enable a sound and prompt decision.
• Homecare Worker's Guide - Explains how to become a provider in the Client-Employed Provider Program and what the work entails.
• Homecare Worker's Safety Manual - The Safety Manual is a tool for homecare workers to use along with the health and safety training classes offered by the Oregon Home Care Commission (OHCC) to help prevent injuries to themselves and/or their employer.
• Nursing Facility Financial Statement Instructions for:
  • DHS 0451 - Nursing Assistant Training and Competency Evaluation Program (Word)
  • Instructions for completing​ DHS 0451 CNA training quarterly reimbursement request (Word)
  • DHS 0035, Nursing Facility Financial Statement - Nursing Facilities (Excel)
  • DHS 0035A, Nursing Facility Financial Statement - Hospitals (Excel)
  • Revenue Statement (Excel)
• Nursing manual
• Rate Setting Manual (Rate Setting Policy and Tools)
• Serious Event Review Team (SERT) Manual (Version 4.0 - September 2006)
• Support Services Expenditure Guidelines
• Aspen State Regulation Set: C 2.0 Oregon Community Based Care

Newsletters and bulletins

• Administrator Alert - Policy updates and rule clarifications for Assisted Living, Residential Care and Nursing Facilities.

Other resources

• Healthy Aging listserv - The Oregon Healthy Aging listserv links individuals and organizations interested in community and statewide approaches to keeping Oregonians healthy and independent as they age. The listserv shares research, evidence-based practices, training and funding opportunities, and other resources.
• Living Well with Chronic Conditions - Oregon supports the use of this six-week evidence-based program for people with any type of chronic condition. More information on local programs, Leader training, and the Spanish-language version of this program is provided at www.healthoregon.org/livingwell
• SPD information on H1N1
• Transitional Care and Pressure Ulcers Project Toolkit - A toolkit to support efforts to improve pressure ulcer prevention and care in hospitals, nursing homes, community-based long-term care, and home health agencies in Oregon.

Reports and other documents

• Brokerage Plan Annual Benefit Levels
• Rate Schedules:
  • Aged and Physically Disabled Programs 
  • Targeted Case Management Services - Support Services
  • Targeted Case Management Services - CDDP 
• Autism - An Introduction for Parents and Guide to Oregon's Human Service System (PDF, 33 pages)
• Long-term Care Facility Tax - Provider Frequently Asked Questions (FAQs)