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Serious Event Review Team (SERT) Manual
Version 4.0 - September 2006
Replaces all previous manuals
Table of Contents
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Section 1 - An Introduction to SERT
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Section 2 - Serious Events Defined
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Section 3 - Entering SERT Data
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Section 4 - Finding and Updating Incident Data
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Section 5 - Analysis of SERT Data: The Basics
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Section 6 - Analysis of SERT Data: Improving Quality
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Appendices
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Appendix A - SERT User Password Request Form
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Appendix B - SPD SERT Contacts
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Appendix C - Monthly CDDP SERT Review Example
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Appendix D - SERT Reporting and Review: CDDP/SOCP/OIT
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Appendix E - SERT Entries for Events Referred to DHS Child Welfare
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Appendix F - SERT Monthly Reports: The Easy Way
Complete Version 4.0 Manual (PDF, 118 pages)
Frequently Asked Questions
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