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Senior Medicare Patrol (SMP)

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SMP volunteers work in their communities to provide education to Medicare and Medicaid beneficiaries, their family members and their caregivers about preventing health care fraud and abuse. 

The SMP seeks to empower beneficiaries through increased awareness and understanding of health care programs to protect them from the economic and health-related consequences of Medicare fraud, errors and abuse. The Oregon SMP provides services around the state through partnerships with the Senior Health Insurance Benefits Assistance (SHIBA) program, the Office of the Long-Term Care Ombudsman (LTCO) and the Association for Oregon Centers for Independent Living (AOCIL).

Regulatory Authority

Authorizing Legislation: Titles II and IV of the Older Americans Act, (42 U.S.C. 3032), the amendments of 2006 (P.L. 109-365) and the Health Insurance Portability and Accountability Act of 1996 (P.L. 104-191).  

Forms for SMP Coordinators and Volunteers

Training 

  • SMP volunteer training is designed for SMP volunteers and staff. The training manuals are posted here for your convenience, but please check the SMP Resource Library for the most recent versions as the materials may be updated at any time.
  • SMP Definitions and GuidanceThis document includes definitions and examples of the most common SMP activities as well as information about SMP reporting.

Contact Information

  • Aging and Disability Resource Connection (ADRC): A resource directory for Oregon families, caregivers and consumers seeking information about long-term supports and services.
    • Toll-free: 1-855-673-2372

  • Oregon Senior Medicare Patrol (SMP): Since 1997, the Administration on Aging (AoA) has funded SMP projects to recruit and train retired professionals and other senior citizens about how to recognize and report instances or patterns of health care fraud.
  • Senior Health Insurance Benefits Assistance (SHIBA): Assistance comparing and enrolling in Medicare Advantage and Prescription Plan Drug Plans (Part D). Counselors are available for one-on-one counseling and assistance. They can help you compare and select a Medicare Advantage and prescription drug plans, compare Medicare Supplement “Medigap” plans, and help you apply for Medicare savings programs, including Extra Help with Medicare Part D.
  • Long-Term Care Ombudsman (LTCO): The Ombudsman Program works to enhance the quality of life and improve the quality of care for residents of Oregon's long-term care facilities. It is a free service available to residents, families, facility staff and the general public.

Other Resources

  • SMP Resource Library (You need an account to access): This site is intended for SMP representatives who need to access their resource library. 

  • StopMedicareFraud.org: U.S. Department of Health and Human Services and the U.S. Department of Justice website focusing on efforts to stop Medicare fraud.

  • National Do Not Call Registry: The National Do Not Call Registry provides a choice about whether to receive telemarketing calls at home. Go to this website to register a phone number, verify a registration or to submit a complaint.

  • Oregon Department of Justice (DOJ) - Consumer Protection Website: Provides information about steps you can take to protect yourself from scams and fraud.