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Aging and People with Disabilities Central Office

500 Summer Street NE #E2
Salem OR 97301
Fax: 503-945-6296
Questions regarding program policy or rules
Problems that have not been resolved with APD local office management
Becky Callicrate Program Coordinator
Jane-ellen Weidanz Program and Policy Manager
Technical Assistance for clients and practices in Developmental Disabilities.
Arlene (Dorris) Hollums, Program Coordinator
Delegation consultation, delegation self-study
Deborah Cateora (APD)
Phone: 1-800-336-6016
Email Questions to: dmap.providerservices@state.or.us
  • First stop for any problems related to billing or claims.
  • Call help line for problems related to claims, billing, prior authorization. Always have NPI/provider number, client Medicaid # and date of service available.
  • Provider guides, billing tips, FAQ, updates on training can be found at website.

Aging and People with Disabilities local offices
Directory of offices by city
Contact case manager or manager for:
  • Question or concerns regarding a specific client and or their caregivers.
  • Problems with prior authorization or claims that have not been resolved by first contact with Medicaid Provider Services Unit.
  • Reporting abuse, health or safety concerns.
Phone: 1-800-422-5047
  • Assistance with Medicaid enrollment application
  • To update your address (form #3035)
  • Enroll in direct deposit
For questions regarding abuse and neglect
For questions regarding nursing practice