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Notice under the Americans with Disabilities Act
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the Oregon Department of Revenue will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 
 
Employment:  The Oregon Department of Revenue does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).
 
Effective Communication:  The Oregon Department of Revenue will generally, upon request, provide appropriate aids and services leading to effective communication for persons with disabilities so they can participate equally in its programs, services, and activities.  This could include qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who experience disabilities.
 
Modifications to Policies and Procedures: The Oregon Department of Revenue will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all its programs, services, and activities. For example, individuals with service animals are welcomed in our offices, even where pets are generally prohibited.
 
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should contact the ADA Coordinator as soon as possible, by no later than 48 hours before the scheduled event.
 
The ADA does not require the Oregon Department of Revenue to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
 
Complaints that an Oregon Department of Revenue program, service or activity is not accessible to persons with disabilities should be directed to the ADA Coordinator.
 
The Oregon Department of Revenue will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Oregon Department of Revenue Grievance Procedure under The Americans
  with Disability Act
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA").  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Jasper County Public Library.  The library's Personnel Policy governs employment-related complaints of disability discrimination. 
 
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.
 
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:   
Write to us at:
DOR ADA Coordinator
Kimberley Dettwyler, Human Resources Manager
Oregon Department of Revenue
900 Center Street, NE
Salem OR 97301
kimberley.e.dettwyler@oregon.gov
503-945-8551

 

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or their designee will meet with the complainant to discuss the complaint and the possible resolutions.  Within 15 calendar days of the meeting, the ADA Coordinator or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.  The response will explain the position of the Oregon Department of Revenue and offer options for substantive resolution of the complaint.
 
If the response by the ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Oregon Department of Revenue Director.
 
Within 15 calendar days after receipt of the appeal, the Department of Revenue Director will meet with the complainant to discuss the complaint and possible resolutions.  Within 15 calendar days after the meeting, the Department of Revenue Director will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
 
All written complaints received by the ADA Coordinator or their designee and appeals to the Department of Revenue Director and responses from these two offices will be retained by the Oregon Department of Revenue for at least three years.