During times of heavy call volume you may get a busy signal or other message. Please be assured that our phone lines are working and try your call again at a later time.

Taxpayers also can submit questions or problems to our e-mail helpline at questions.dor@oregon.gov. E-mailed questions are placed into a queue and answered in the order we receive them.

Revenue also offers a number of other self-service options through our website. To learn more about setting up a personal income tax account online, visit our My Account FAQ page.

Tax Services phone lines are closed Thursdays from 9 - 11 a.m. Closed holidays. Extended hours during tax season; wait times may vary.  

• 800 number is toll-free from Oregon prefixes only
• Salem offices are open Monday-Friday (closed on weekends)
• Tax Services hours may be extended during times of heavy activity
• Learn more about about taxpayer assistance services
• Para asistencia en español, llame al (503) 378-4988

• Personal Income Tax, (503) 378-4988
• Business/Corporate Tax Program, (503) 378-4988
• Withholding/Payroll, (503) 945-8091
• Other Agency Accounts, (503) 945-8199 or (877) 222-2346
• Property Tax Deferral, (503) 945-8348 or (800) 356-4222
• Timber Tax, (503) 378-4988 or (800) 356-4222
• Tax Professionals can visit our Tax Professional webpage to find answers to questions
• If you need further assistance, contact the tax program above or division
  
• Tax Services can assist with specific account questions
• For general policy questions regarding personal income or partnership tax, e-mail us

• Agency Director: Jim Bucholz, (503) 945-8214
• Human Resources: (503) 945-8547
• Public information officer: Bob Estabrook, (503) 945-8559 (media only)