Keep getting a busy signal?

During times of heavy call volume you may get a busy signal or other message. Please be assured that our phone lines are working and try your call again at a later time.

Taxpayers also can submit questions or problems to our e-mail helpline at questions.dor@state.or.us. E-mailed questions are placed into a queue and answered in the order we receive them.

Revenue also offers a number of other self-service options through our website. To learn more about setting up a personal income tax account online, visit our My Account FAQ page.

• 800 number is toll-free from Oregon prefixes only.
• Salem offices are open Monday-Friday (closed on weekends).
• Customer service phone hours are 7:30 a.m. – 5 p.m.
• Customer service hours may be extended during times of heavy activity.
• Learn more about about taxpayer assistance services.
• Para asistencia en español, llame al 503-378-4988.

• If you need Personal Income Tax help, 503-378-4988.
• If you need Business/Corporate Tax Program help, 503-378-4988.
• If you need Withholding/Payroll help, 503-945-8091.
• If you need help with Other Agency Accounts, 503-945-8199 or 1-877-222-2346.
• If you need help with Property Tax Deferral, 503-945-8348, or 1-800-356-4222.
• If you need help with Timber Tax, 503-378-4988, or 1-800-356-4222.
• If you're a Tax Professional visit our Tax Professional webpage to find answers to your questions. If you need further assistance, contact the tax program above or division. Contact Tax Services for questions about a specific account. For general policy questions regarding personal income or partnership tax, e-mail us.

• Agency Director: Jim Bucholz, 503-945-8214.
• Human Resources: 503-945-8547.
• Public information officer: Derrick Gasperini, 503-945-8565 (media only).
• To report problems with the website, please contact webmaster.
• Let us know what you think, complete our short taxpayer feedback survey.