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Oregon Department of Revenue
955 Center St NE
Salem, OR 97301-2555

Mailing addresses
Regional offices

8:00 AM - 5:00 PM

questions.dor@oregon.gov

Phone: (503) 378-4988
Phone: (800) 356-4222
Fax: (503) 945-8738
TTY: (800) 886-7204


Keep getting a busy signal?

During times of heavy call volume you may get a busy signal or other message. Please be assured that our phone lines are working and try your call again at a later time.

 

Taxpayers also can submit questions or problems to our e-mail helpline at questions.dor@oregon.gov. E-mailed questions are placed into a queue and answered in the order we receive them.

 

Revenue also offers a number of other self-service options through our website. To learn more about setting up a personal income tax account online, visit our My Account FAQ page.


Tax Services phone lines are closed Thursdays from 9 - 11 a.m. Closed holidays. Extended hours during tax season; wait times may vary.  



Taxpayer assistance information
  • 800 number is toll-free from Oregon prefixes only
  • Salem offices are open Monday-Friday (closed on weekends)
  • Tax Services hours may be extended during times of heavy activity
  • Learn more about about taxpayer assistance services
  • Para asistencia en español, llame al (503) 378-4988

 
Speak with a program representative

 
Administrative contacts
  • Agency Director: Jim Bucholz, (503) 945-8214
  • Human Resources: (503) 945-8547
  • Public information officer: Bob Estabrook, (503) 945-8559 (media only)



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