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What we do and complaint help Volunteering for the Ombudsman Program

*New*
Our agency is hiring for a Deputy State Long-Term Care Ombudsman to serve Marion and Clackamas Counties.  
Click here​ for the job listing.  Closes April 27, 2015.

Stakeholder input requested for new State Long-Term Care Ombudsman.  More...​​

View our new agency video here!

Outcomes 'By The Numbers' for 2014 - read here​ about the great advocacy work from our volunteers for Oregon's Long-Term Care Residents!  See past issues on our archive page​.

The Ombudsman Program works to enhance the quality of life and improve the quality of care for residents of Oregon's long-term care facilities. more... 

  • See our list of Top Ten Complaints from Oct 2013-Sept 2014  here. 
     

      Resources for residents, families and those  considering long-term care

Do you have a concern about a long-term care resident? more 

Selecting a Long-Term Care Facility - informa​tion about finding long-term care


Long-Term Care Issues in the News & Helpful Articles
 

Department of Human Services Searchable Database 

Resident Rights information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Long-Term Care Ombudsman Reports, Rules and General Information​

Reports​​​​​​​​​​​​​​​​



Looking for previous year's reports?  Check our archive page.​

Rules

 
 

General Information
 

History of Long-Term Care services & supports 


OAA Federal Provisions for Ombudsman Programs

Deputy District Map as of October 1, 2013


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Trainings are 9:00-3:30 for five days spread over several weeks.   Please submit your application as soon as possible.  Other trainings will be added statewide when we have qualified applicants apply.  Sorry, at this time there are no weekend or evening trainings. 

Salem 

May 6, 7 13, 14, & 27


Portland Metro Area 

July 15, 16, 22, 23 & August 5


Hood River/The Dalles

August  12, 13, 26, 27 September 10


Central Oregon Coast 

August 19, 20, 26, 27 & September 2


Statewide Volunteer training 

(existing volunteers only)

October 14, 15, 16 


Eugene Area - 

November - 5, 6, 12, 13 & December 3


Residential Facilities Advisory Commitee