ORS 676.165 requires the Board to conduct an investigation upon receipt of a complaint by any person against a licensee or applicant. The Board may also initiate an investigation upon its own motion. ORS 692.180(1). Each case is logged and tracked from opening to closing. The Board conducts neutral investigations intended to affirm or refute allegations. Investigators plan investigations, gather evidence, interview witnesses, analyze data and draft confidential investigative reports. The Board's Complaint Review Committee, comprised of a representative subset of Board members, conducts an initial review of all investigative reports and makes recommendations to the full Board. The full Board also reviews investigative reports and considers the merits of each allegation. Though complaint investigations are mandatory, the Board's sanctioning authority is discretionary. Depending on the circumstances, the Board makes a sequence of up to three key decisions on each allegation: 1) whether a violation occurred; 2) if a violation occurred, whether discipline is warranted; and, 3)  if discipline is warranted, what form of discipline is appropriate. When the Board finds that a violation has occurred, aggravating factors, mitigating factors and disciplinary history are considered  before deciding what form of discipline, if any, is appropriate. In accordance with Board decisions and the Administrative Procedures Act, and in consultation with the Board's assigned Assistant Attorney General, the compliance staff issues notices of proposed disciplinary action, negotiates voluntary settlement agreements, drafts consent and default orders, refers contested cases to the Office of Administrative Hearings, participates in hearings, drafts final orders and prepares judicial review records. 
 
ORS 676.175(1) prohibits the Board from publicly disclosing information obtained during inspections and investigations. However, notices of proposed disciplinary action and final orders issued by the Board are subject to public disclosure under ORS 676.175(5) and the Board may disclose otherwise confidential information that reasonably relates to the enforcement functions of other public entities, including other regulatory agencies, state and federal law enforcement authorities, district attorneys and the Department of Justice. ORS 676.177
 
Background Investigation
 
In order to protect the public and the industry, the Board conducts criminal background checks individual license applicants and on the principals of licensed facilities. Under an agency user agreement, the Board has inquiry access to the Law Enforcement Data System (LEDS) operated by the Oregon State Police. The Board also has access to background information from the Oregon Justice Information Network (OJIN), the Washington Judicial Information System (WJIN), and other states through internet sources. Applicants may obtain their criminal history from each state wherein an offense occurred to ensure accurate completion of an application or principal form. 
 
The Board may deny a license application for conviction of a crime bearing a demonstrable relationship to funeral service practice, embalming practice, or the operation of cemeteries and crematories. The Board may also deny an application for any misrepresentation in obtaining a license including, but not limited to, failing to disclose any arrest or conviction.
 
When background checks reveal a criminal history or misrepresentation, investigative reports are prepared and the full Board considers the merits of each case in the same manner as complaints.
 
Posting of Disciplinary Actions on Website
 
The following Notices and/or Orders were issued by the Board on closed cases since March, 2007: (For disciplinary actions issued prior to March, 2007, you may contact the Board with a public records request.)
 
Hofsess-Olson LLC dba Myrtle Creek Family Funeral Home Notice, Order, Opinion 
Fred S Olson Notice, Order 
West Properties II Inc. Consent Order 
H G Services Inc. Consent Order 
Walter Hogan Consent Order 
SE Acquisition of Oregon Inc dba Mountain View Memorial Chapel Notice, Order
SE Acquisition of Myrtle Creek OR Inc dba Funeral Alternatives Crematory Myrtle Creek Notice Order
Chapel of the Valley Funeral Home Inc dba Roseburg Funeral Alternatives Notice, Order
Chapel of the Valley Funeral Home Inc dba Funeral Alternatives of Roseburg Notice, Order
Sheila Larson (Preneed Salesperson License PN-8551, Expired), Final Order
Cornerstone Funeral Services and Cremation Corporation Notice, Consent Order
Holly Kroening Notice, Consent Order
Laura Jo Hofsess & Larry Allen Hofsess dba Myrtle Grove Funeral Service-Bay Area Notice, Order
Laura Jo Hofsess & Larry Allen Hofsess dba Myrtle Grove Funeral Service Notice, Order
Portland Cremation Center LLC Notice, Consent Order
Portland Cremation Center LLC Consent Order 
G Craig Collins Notice, Consent Order
Amber Ensign-Roley, Crematory Operator Notice, Consent Order
James W Riggleman, Final Order 
Alderwoods (Oregon) Inc dba Buell Funeral Chapel Notice, Consent Order
Alderwoods (Oregon) Inc dba Buell Crematory Notice, Consent Order
Alderwoods (Oregon) Inc dba American Burial & Cremation of Oregon, Springfield Notice, Order
Dennis R Baker Notice, Consent Order
Shanna McCrary Notice, Consent Order
Charlene Cox-Tanner & Jerome Cox-Tanner dba Cox & Cox Funeral Chapel Order
Jerome Cox-Tanner Final Order
Schawna Tanner, Respondent Final Order
Schawna Tanner Final Order
Laura Jo Hofsess & Larry Allen Hofsess dba Myrtle Grove Funeral Service-Bay Area Notice, Order
Donna Schmidt Notice, Consent Order
Alderwoods (Oregon) Inc dba Fir Lawn Mortuary Notice, Consent Order
Patricia Chamberlan, Applicant, Final Order 
Leslie A Holt, Applicant Final Order
Phyllis A Harem, Applicant, Final Order
Patricia Chamberlan, Applicant, Final Order
Crystal Newham (Crystal Wood), Final Order
G Craig Collins, Consent Order
Treasure Valley Diversified Inc dba Haren-Wood Funeral Chapel Notice, Consent Order
Dennis J Haren Notice, Consent Order
Southern Curry Maintenance District dba WJ Ward Memorial Cemetery Notice, Consent Order
Christopher L Bartlett Notice, Consent Order
Christopher L Bartlett dba Oregon Mortuary Services Notice, Consent Order
Alternative Burial & Cremation of Oregon, Inc Notice, Consent Order
Robert W Baker Notice, Consent Order
Jaci L Shipley, Final Order
David A McJannet Notice, Consent Order
Oregon Funeral Service Inc dba Oregon Crematory Notice, Consent Order
Stonemor Oregon LLC dba Memory Gardens Memorial Park, Hillcrest Memorial Park, Roseburg Memorial Gardens, Valley View Cemetery, and Restlawn Memory Gardens & Mausoleum Notice, Consent Order 
Patrick W Sweeney and Patricia A Sweeney dba Sweeney Mortuary Notice, Consent Order 
Patrick W Sweeney and Patricia A Sweeney dba Sweeney Mortuary Notice, Consent Order 
Christopher L Bartlett Notice, Consent Order 
Anthony S Hodgson Notice, Consent Order 
Myrtle Grove LLC dba Myrtle Grove Funeral Service - Bay Area Notice, Consent Order 
Susan K Callahan Consent Order 
Michael A Anderson, Default Order 
Robert L Hall, Default Order 
Hughes Ransom Cremation & Mortuaries Inc dba Hughes Ransom Mortuary - Astoria Order 
Larry A Peterson Order 
Teskey Inc dba Coles Funeral Home Order 
Rose City Cemetery Association Notice, Order 
Donnamay Brockbank and David Brockbank, joint proprietors dba Oakridge Chapel of the Woods Funeral Home Order 
Maria Delaluz Quintero, Order 
Kent Franklin and Carolyn (Franklin) Hardman, joint proprietors dba Oakridge Chapel of the Woods, Order 
Carolyn R (Franklin) Hardman, Order 
Phillip D Siemens, Order 
The Portland Memorial Inc (Alderwoods) dba Portland Memorial Funeral Home Order 
Tonya L King, Apprentice, Order 
Eternal Hills Order 
Tim C Lancaster, Licensee, Order 
Portland Cremation Center LLC, Notice, Order 
G Craig Collins, Licensee, Notice, Order 
Michael B Domangue, Crematory Operator, Order 
Emily J Adair, Crematory Operator, Notice, Order 
Twin Oaks Memorial Gardens & Mausoleum LLC or Michael D Terwilliger, sole proprietor, and Michael D Terwilliger, Licensee, Order 
Springer & Son Inc dba Springer & Son Aloha Funeral Home, Order 
Christopher M Camp, Apprentice, Notice, Order 
Eternity at Sea Inc, former Licensee, Assurance of Voluntary Compliance 
Michael Y Kimoto, Licensee, Order 
Andrew E Anderson, Licensee Notice, Order 
Leslie W Lippitt, Applicant, Order 
Servicium Concinnitas Cura Inc dba Attrell's Sherwood Funeral Chapel, Order 
Danson K Kalahiki III, Licensee, Order 
Twin Oaks Memorial Gardens & Mausoleum LLC or Michael D Terwilliger, sole proprietor and Michael D Terwilliger, Combination Embalmer and FSP Licenses 
Cameron R Stewart, Licensee Notice, Order 
Jerome Cox Tanner dba Cox & Cox Funeral Chapel Revocation of License Order
Jerome Cox Tanner, FSP Licensee Order 
Schawna Tanner Order
Tim C Lancaster Notice 
Tricia A Kading Notice
Eternal Hills Funeral Memorial Gardens & Funeral Home Inc dba Eternal Hills Funeral Home Notice
Eternal Hills Memorial Gardens & Funeral Home, Inc. dba Eternal Hills Funeral Home, Tim C Lancaster and Tricia Kading Order 
Civil Bend Pioneer Cemetery Association Order 
Arthur Leighton Harris II Order 
Jerome Cox Tanner dba Cox & Cox Funeral Chapel and Jerome G. Cox Tanner Notice
Schawna Tanner Notice
Jerome Cox Tanner dba Cox & Cox Funeral Chapel Notice
Cox & Cox Funeral Chapel Notice
Jerome Cox Tanner dba Cox & Cox Funeral Chapel & Schawna Tanner Order
Stonemor Oregon Subsidiary LLC dba Restlawn Funeral Home Consent Order
Stonemor Oregon LLC dba Memory Gardens Memorial Park Notice, Consent Order
David Perlman Notice
David Perlman Notice
David Perlman Order
Kevin A Stephens and Stephens Family Chapel LLC Order
Guy R Wherity and KKG Mortuary Services LLC dba Wherity Family Funerals & Cremation Order
Mark Tishman Order 
Ana Marie Jones Order  
Shelly L Stewart Order 
John J Poland Order 
Michael Terwilliger and Michael Terwilliger dba Twin Oaks Funeral Home & Cremation Services Order
Renee Caldwell, Caldwell's Luce-Layton Mortuary and Caldwell's Luce Layton Mortuary, Inc. dba Caldwell's Funeral and Cremation Arrangment Center Consent Order
Andre L Garcia, Order 
Wade Lind and Ten Redwoods, LLC dba Sunset Hills Funeral Home Order
C. Lowell Knopp and Daro, Inc. dba Daniels Knopp Funeral Cremation & Life Celebration Center Order
Sarah M. Martinsen Order
Paul Robeson Davis Order
House of Scott, Inc dba House of Scott Funeral Home Order
David J. Overson Order
Rachel Patstone Order
Randall S Schlesinger Suspension Order (Child Support)
Alexandra Tippery Final Order
William Martin Brown Order
Chapel of the Valley Funeral Home Inc dba Rogue Valley Funeral Alternatives and Nicholas Preboski Order
LaFollette, LLC dba Burns Mortuary of Pendleton and Brian Lafollette Notice
LaFollette, LLC dba Burns Mortuary of Pendleton and Brian Lafollette Order
Jerome G. Cox-Tanner Order
Roman Catholic Archbishop of Portland in Oregon and Successors, a Corporation Sole dba ​St Wenceslaus Cemetery Order
Adamson's INC dba Adamson's Sheridan Funeral Home and Veldon Val Adamson Notice
Adamson's INC dba Adamson's Sheridan Funeral Home and Veldon Val Adamson Order
Carolyn Hardman Order  
Donald Merlino Order 
Jason Robustelli Order
Allison Ashbeck Order 
Brian Abell Order
Matthew Lemmon Order
JP Finley & Son dba Sunset Hills Notice
JP Finley & Son dba Sunset Hills Order
Terry Family Funeral Home & Dwight Terry Order
Nicolas Durham Notice
Nicolas Durham Order
Mark Mills Order
The Portland Memorial Inc dba The Portland Memorial Mausoleum Notice
The Portland Memorial Inc dba The Portland Memorial Mausoleum Order
David McJannet Final Order
Restlawn Memory Gardens and Mausolem Notice
Restlawn Memory Gardens and Mausolem Consent Order
City View Funeral Home LLC and Richard Hilts Consent Order
Alejandro Carlson Suspension Order, Reinstatement Order
Breana Riddle Consent Order
Brian Moss Final Order
Timothy Waud Consent Order
Rhonda Evans Final Order 
Tania LaRae Sorina Jorgensen Notice, Consent Order
Michael Backes Final Order
Wilhelm Mortuary Inc dba Neptune Cremation Service Consent Order
Gary Darrell Rose, Apprentice Funeral Service Practitioner and Apprentice Embalmer, Final Order
Eternal Hills Memorial Gardens & Funeral Home Inc dba Eternal Hills Funeral Home Final Order
Tim Clinton Lancaster, Funeral Service Practitioner & Embalmer, Final Order
Michael D Terwilliger dba Twin Oaks Memorial Gardens and Mausoleum and Michael D Terwilliger, FSP Embalmer Licensee Consent Order
Care Cremation Society Inc dba Care Cremation Service and Alexander M Farnstrom, FSP Embalmer Licensee Consent Order
Portland Cremation Center LLC Notice, Consent Order 
Scott Collins, Crematory Operator, Final Order
Jonathan M. Rasmussen, Embalmer Apprentice Final Order
Claudia Meza-Silva Final Order
Wade Lind dba Sunset Hills Cemetery Default Order
Eric Moten Final Order
Robert L Wilson Final Order
Christopher Bellender Consent Order
Kelly Power Notice, Consent Order
Jonathan Rasmussen Final Order
Annette Larrabee Final Order
Wilhelm Mortuary Inc (Daniel Zavadil) Final Order
Terron Vandergrift Final Order
Sunset Heights Memorial Gardens Inc Notice, Final Order
Jeff Parrack, Consent Order
Eternal Hills Memorial Gardens & Funeral Home Inc dba Eternal Hills Funeral Home, Consent Order
Stonemor Oregon Subsidiary LLC dba Wilson's Chapel of the Roses
Hilltop Memorial Cemetery District dba Hilltop Memorial Cemetery 
Audra E Hammonds, Preneed Salesperson Registration Certificate Application
Raymond Melvin Warren, Preneed Salesperson Registration Certificate Application
Margaret Gibbs Neal, Funeral Service Practitioner
Margaret Gibbs Neal, Funeral Service Practitioner *
Kevin Andrew Precht, Principal *
Poole-Larsen Funeral Home Inc and Alpa Cremation Services, LLC dba Aurora Cremation & Burial Services and Terry D Moore *

* Indicates that this page was last updated April 24 2013.