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Types of Complaints the Oregon Board of Naturopathic Medicine May and May Not Investigate
Types of Complaints
Examples of the types of complaints
the Board of Naturopathic Medicine
may and may not investigate:
Complaints that the Board MAY investigate
  • Impaired physician
  • Inappropriate prescribing
  • Inappropriate relationship with patient or patient family member
  • Inappropriate behavior or boundaries by a physician
  • Criminal activity (also report to law enforcement)
Complaints that the Board usually MAY NOT investigate*
  • Complaints about providers not licensed by the Board, unless the provider is claiming to be a naturopathic physician
  • General billing issues
  • Complaints that a doctor or his/her staff was rude
  • Complaints about medical facilities, including hospitals, clinics, or other medical institutions
  • Complaints about Independent Medical Examinations (IME)
  • Complaints about insurance companies or health plans
* Each complaint is unique and is considered on its own merits with its specific set of circumstances. Although this list is intended to give consumers a general idea of the type of complaints that fall outside of the Board’s jurisdiction, the Board may conduct an investigation if the specific circumstances fall within state law. For example, if the billing issue is fraud (i.e. repeatedly charging for a service that is not provided) then the Board may investigate.