Examples of the types of complaints
the Board of Naturopathic Medicine
may and may not investigate:
Complaints that the Board MAY investigate
Complaints that the Board usually MAY NOT investigate*
Complaints about providers not licensed by the Board, unless the provider is claiming to be a naturopathic physician
* Each complaint is unique and is considered on its own merits with its specific set of circumstances. Although this list is intended to give consumers a general idea of the type of complaints that fall outside of the Board’s jurisdiction, the Board may conduct an investigation if the specific circumstances fall within state law. For example, if the billing issue is fraud (i.e. repeatedly charging for a service that is not provided) then the Board may investigate.