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Agency Directory

Departments Within ODVA

Address
700 Summer St NE
Salem, OR 97301

Phone: 503-373-2051
Toll Free: 1-800-828-8801

​ODVA is located in the heart of downtown Salem, Oregon. As part of the executive branch of the State of Oregon, ODVA is responsible for veteran advocacy, state programs, access to federal benefits and policy on behalf of Oregon veterans. The major and direct programs that exist within ODVA includes Statewide Veteran Services, Aging Veteran Services, Oregon Veterans' Homes, Oregon Veteran Home Loans, Educational and Emergency Aid, Conservatorship and Representative Payee Services.

Since the Advisory Committee was established in 1945, it has held a distinct and fundamental role advising the Director and staff of ODVA. Advisory Committee members are military veterans who are appointed by the Governor and act as advocates for veteran issues and represent veteran concerns across Oregon.

The Advisory Committee is fortunate to have volunteer members who bring diverse talents and experiences to the table from every generation of veterans and communities across this state. As an Advisory Committee, they are informed by the broader veterans’ community that they serve. As such, all Oregon veterans, their families and our partners are invited to attend and participate in the quarterly meetings held across the state.​

Phone: 503-373-2099

Director
Mary Jaeger

Assistant Director
Kelly Breshears

The Aging Veteran Services Division is a program within the agency that was established to address the needs and concerns of our rapidly aging veteran demographic and their families. Currently more than 50% of Oregon veterans served during WWII, Korea and Vietnam eras and nationally, more than 12.4 million veterans are age 65 or older.

Long-term care needs for older Americans is a national concern. For the foreseeable future, older veterans and their families will increasingly need access to long-term care, adult foster care, home and community based services, as well as access to prosthetics, mental health care, health care, dental and hearing aids, and prescription medication.

According to the Oregon Office of Economic Analysis, the population of adults 65 years and older will grow at a pace of 4% annually, and will comprise 22% of all Oregonians by 2040.

The Aging Veteran Services Division is the front line for connecting all aging veteran related benefits and resources. Currently, the division incorporates the operational management of the two Oregon Veterans’ Homes and Conservatorship program.​

The Claims office located at ODVA headquarters handles claims and benefits for veterans in Marion county and their dependents.

Please call to schedule an appointment to meet with a Veteran Service Officer.​

Email: odvainformation@odva.state.or.us

Manager
Nicole Hoeft
503-373-2386

Media and Events
Tyler Francke
503-373-2389

ODVA's Communications team is responsible for managing all internal and external communication and information representing the Oregon Department of Veterans’ Affairs.

Phone: 503-373-2085
Toll Free: 1-800-692-9666

When veterans are deemed to be incompetent by a court or the Federal VA to manage their own finances, ODVA may be appointed to provide conservatorship services, which include managing all assets for the veteran as fiduciary. In 2013, ODVA began representing new clients as a Representative Payee, in which the agency acts in a limited capacity to pay the bills of these veterans.​

Phone: 503-373-2383

Director
Cameron Smith

Executive Assistant to the Director
Martha Garcia

The Director's office manages overall agency operations, provides governmental and external communications, supports statewide efforts to improve outcomes for Oregon veterans, and coordinates legislative and policy activities.

Address
700 Summer St NE
Salem, OR 97301

Phone: (503) 373-2373
Toll Free: (800) 633-6826

Email: orvetshomeloans@odva.state.or.us

Website: http://www.orvethomeloans.com/

Since 1946, the Oregon Department of Veterans’ Affairs has helped more than 334,000 veterans realize their dreams of owning a home.

ODVA offers a state veterans’ home loan that is an additional and distinctively separate benefit from the Federal VA Home Loan Guaranty Program. Veterans are now eligible to use the loan as a lifetime benefit.

The program is designed specifically to provide veterans the lowest interest rate possible. ODVA takes pride in achieving consistent high levels of customer satisfaction, and makes every attempt to be flexible and provide and easy application process.

Address
600 North 5th Street
Lebanon, Oregon 97355

Phone: (541) 497-7265
Toll Free: (877) 321-3077
Fax: (541) 248-2001

Website: http://www.lebanon.oregonveteranshomes.com

Address
700 Veterans’ Drive
The Dalles, OR 97058

Phone: (541) 296-7190
Fax: (541) 296-7862

Website: http://www.thedalles.oregonveteranshomes.com

Phone: 503-373-2090

Director
Mitch Sparks

Administrative Assistant
Sue Farkash

The Statewide Veteran Services Program is responsible for providing advocacy and benefits to veterans, their dependents, and survivors. The program provides benefits counseling, claims and appellate representation, certification and training for counties and national service organizations, educational assistance, emergency financial assistance, and other service delivery partnerships across the state.

The division is the front line for all veteran benefits, ensuring that veterans obtain all the benefits to which they are entitled as a result of their military service.

The United States Department of Veterans Affairs (Federal VA) benefit system is a legal system. In order to qualify for benefits, veterans must file a claim against the United States proving they are eligible for these benefits through the submission of legal, military and medical evidence.

ODVA is responsible for the federal accreditation and state certification of Veteran Service Officers (VSOs) in Federal VA law (Chapter 38 United States Code and Chapter 38 Code of Federal Regulations), allowing these service officers to practice veteran law by taking Power of Attorney and representing veterans seeking benefits. These VSOs also represent veterans, their dependents and survivors before the Federal VA in their claims and appeals.​

Address
100 SW Main Street, 2nd Floor
Portland, OR 97204

Phone: 503-412-4777

ODVA’s Portland office is the central submission point for all VA claims under ODVA Power of Attorney in Oregon. This office provides quality assurance on claims and acts as liaisons with the Federal VA. This office primarily represents veterans during various stages of annual appeal hearings.

Statewide there are more than 70 State and County Veteran Service Officers across 36 counties to serve the state’s veterans. If you are located in the Portland area, please contact your local County Veteran Service Office for claims assistance.​

 

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