Coordinated Care Organization Staff: Find all your Health Systems Division (HSD) contacts in one place.
Email Addresses by Topic
Helpful Telephone Numbers
- APD Medically Fragile Children's Unit: 971-673-2985
- Automated Voice Response: 1-866-692-3864
- Client Services Unit: 1-800-273-0557
- HSD Reception: 800-527-5772
- EDI Support Services: 1-888-690-9888
- Member Enrollment Services (formerly CES): 1-800-527-5772
- OHP Customer Service: 1-800-699-9075
- OHP Benefits/RN Hotline: 1-800-393-9855
- OPAR Health Insurance Group (HIG): 503-378-6233
- OPAR Medical Payment Recovery: 503-378-2005
- PA Hotline: 1-800-642-8635
- Provider Enrollment: 1-800-422-5047
- Provider Services Unit: 1-800-336-6016
Office of Chief Health Systems Officer
Integrated Health Programs (formerly Operations and Policy)
Delivery System Support Unit
- Phone 503-945-6524
- Fax 503-947-5221
This unit monitors the managed care organizations (MCO) and Coordinated Care Organizations (CCOs) for some elements of contract compliance; supports CCOs in their transformation efforts; facilitates member access to services; and collaborates with MCOs/CCOs.
OHP Client Services
- Phone: 503-947-5804
- Call Center 800-273-0557
- Fax: 503-945-6898
This unit is the customer service center for Oregon Health Plan members. The staff helps clients navigate a complex system of health financing rules and MCO/CCO protocols.
OHP Customer Service
This unit is a statewide application processing center for OHP applicants. The staff determines eligibility for all medical programs and provide customer service to clients, partners and the public.
Business Systems Unit
- Phone 503-945-7014
- Fax 503-947-5359
Electronic and Encounter Data Unit
- Phone: 503-945-9484
- Fax: 503-945-9908
Provider Services Unit
- Phone 503-945-5803
- Customer Service Center: 1-800-336-6016
- Fax: 503-945-6873
This is the customer service center for Oregon Medicaid fee-for-service providers. The staff interprets OHP rules and policy to assist providers in billing and resolving billing issues.
Provider Enrollment Unit
- Phone: 503-945-1177
- Customer Service Center: 1-800-422-5047
- Fax: 503-947-1177
This unit validates, recertifies and manages ongoing enrollment for providers who serve OHP members.
Client & Provider Education
- Phone: 503-947-5281
- Fax: 503-947-5221
This unit is responsible for drafting, editing and distributing written material for OHP members, MCOs/CCOs, health care providers, other state agencies and the general public.
This unit processes and coordinates requests from OHP clients for administrative hearings related to health care services.
Quality Assurance and Improvement Unit
Provider Clinical Support Unit