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Crisis and Emergency Risk Communication Tools

Providing Timely and Accurate Information During Public Health Emergencies

Local health official being interviewed by TV reporterDuring public health emergencies, the Oregon Health Authority’s Public Health Division (OHA-PHD) works with local and tribal health authorities to make sure all Oregonians get health and safety information that is timely and accurate.

OHA-PHD staff prepare for and respond to public health emergencies along with our partners. These staff also provide our partners with training and technical assistance in crisis and emergency risk communication.

OHA-PHD delivers information in many ways. These can include television, print, radio, web-based media, and our agency website. When a public health emergency response requires the use of other means of communication, OHA-PHD collaborates with partners to select and use methods that make sense. OHA-PHD also helps partners develop outreach materials.


Crisis and Emergency Risk Communication (CERC) Toolkits

Public Health Hazard Download Files Year
Wildfire Smoke Word  |  PDF 2015
Extreme Heat Word  |  PDF 2014
Seasonal Influenza 2016 revisions being piloted. Please e-mail to participate in the pilot. 
Winter Weather Word  |  PDF 2015
Flooding Word  |  PDF 2015

For more information about risk communication

For more information about using social media during an emergency

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