Skip to main content
Oregon.gov Homepage

Crisis and Emergency Risk Communication Tools

Local health official being interviewed by TV reporterDuring public health emergencies, the Oregon Health Authority’s Public Health Division (OHA-PHD) works with local and tribal health authorities to make sure all Oregonians get health and safety information that is timely and accurate.

OHA-PHD staff prepare for and respond to public health emergencies along with our partners. These staff also provide our partners with training and technical assistance in crisis and emergency risk communication.

OHA-PHD delivers information in many ways. These can include television, print, radio, web-based media, and our agency website. When a public health emergency response requires the use of other means of communication, OHA-PHD collaborates with partners to select and use methods that make sense. OHA-PHD also helps partners develop outreach materials.

Crisis and Emergency Risk Communication (CERC) Toolkits

 In order to view PDF files in languages other than English, install the free Font Pack for Acrobat Reader.


Frequently Asked Questions (2017)FAQ

PDF format


Fact Sheets (2017)air fact sheet

Hazy, Smoky Air: Do you know what to do?

PDF format

Public Health Guidance for School Outdoor Activities During Wildfire Eventsschool fact sheet

PDF format


Videos (2017)

Stay healthy when the air is smoky

School outdoor activity during wildfire events


Talking Points (2017)

Wildfire Smoke

Reducing Exposure to Wildfire Smoke

Wildfire Smoke and Masks


Social Media Messages (2017)


Press Releases (2017)

Press Release 1: Smoky Air Could Cause Health Problems

Press Release 2: Wildfire Smoke Inhalation Prevention Information

Press Release 3: Take Steps to Protect Yourself from Wildfire Smoke

 In order to view PDF files in languages other than English, install the free Font Pack for Acrobat Reader.


Frequently Asked Questions (2017)Heat FAQ

PDF Format

Extreme Heat and Public Health


Fact Sheets (2017)

PDF Format

Heat FAQ

Heat and Your Health

Heat FAQ

First-aid for Heat Illness

Heat FAQ

Caring for Your Vulnerable Patients During a Heat Wave


Talking Points (2017)


Social Media Sheets (2017)


Press Releases (2017)

Press Release 1: Plan to beat the heat and avoid heat-related illness

Press Release 2: Beat the heat or you could get sick

Press Release 3: Extreme heat can make you sick. Learn the signs. Learn how to protect yourself.


Seasonal Influenza Toolkit (2016)

PDF | Word

​Flooding Complete Toolkit (2015)flooding toolkit

PDF | Word


​Winter Weather Complete Toolkit (2015)winter weather toolkit

PDF | Word



For more information about risk communication


For more information about using social media during an emergency

Your browser is out-of-date! It has known security flaws and may not display all features of this and other websites. Learn how

×