Frequently asked questions
Q: What ATR services are available?
A: Currently, services are offered in the following counties:
- Douglas County
- Jackson County
- Lane County
- Multnomah County
- Umatilla County
Q: How do I know if I am eligible for ATR? Press enter to show.
A: You are eligible for enrollment into the ATR program if you meet the following criteria:
- You are 18 years of age or older.
- You have a history of alcohol and/or drug dependence, abuse or use.
- Your annual income is at or below $40,000.
- You live in Douglas, Jackson, Lane, Multnomah, or Umatilla County.
This program is open to all that meet the above requirements; however focused strategies are implemented in recruiting the following populations:
- Past or current military service personnel.
- Parents involved in the child welfare system who have accessed treatment through Intensive Treatment and Recovery Services (ITRS).
- Individuals transitioning to communities from correctional institutions who have addiction disorders.
Q: How is ATR different from other programs? Press enter to show.
A: One of the key components of ATR is that clients are allowed a genuine, free, and independent choice of a provider that will best meet their recovery needs. ATR also offers clients the ability to choose from an array of providers that include licensed clinical treatment agencies as well as grassroots, community, and faith-based organizations.
Q: How does choice work in ATR? Press enter to show.
A: ATR is designed to provide choice to clients wishing to participate in clinical treatment and/or recovery support services. Clients that meet criteria for ATR are given an assessment at enrollment. Clients are then allowed to choose the agency they would like to attend by looking through a selection of ATR provider profiles that match their service needs and their program priorities.
Every ATR provider fills out a profile that outlines the services that they provide through ATR, as well as a description of their program, location, hours of operation, language(s) spoken, and special services offered.
Q: Can I go to any provider? Press enter to show.
A: Not every provider in the five counties in Oregon is a part of the ATR program. Agencies apply to be a part of the program, and ATR approves agencies that are able to provide quality services to clients in a safe environment. However, a client can attend services at any ATR-enrolled provider of their choice.
Even among enrolled ATR providers, no single program, service, or approach will be right for every client. While the final decision is up to the client, ATR's goal is to assist the client with finding a provider that is well-matched to meeting the client's individualized service needs in order to aim for his or her ultimate success.
Q: What if I don't like the program that I chose at enrollment? Press enter to show.
A: Because choice is the cornerstone of the ATR Program, ATR has designed a way to provide choice to clients in the most informative way possible. However, sometimes even the most informed choice may not lead to the best match for services. If you find that the program you selected at enrollment is not a good fit for you, you can request a change by contacting the Care Coordinator at your local Recovery Management Center for a re-evaluation.
Q: What should I do if I am not offered a choice of provider at the time of enrollment? Press enter to show.
A: If you find that you are being coerced or forced to choose a particular provider, or if the person enrolling you into ATR does not offer you a choice of alternative providers, please contact the ATR Treatment and Recovery Services Coordinator, Sam Byers, at
samatha.byers@state.or.us or (503) 947-5504 to report the issue.
Q: How long can I participate in (ATR)? Press enter to show.
A: Clients are given a voucher at the time of enrollment which is good for 90 days of service at their agency of choice, starting with the day of enrollment. Also, each service has a cap for the number of times the service can be redeemed through ATR. Each client is allowed to use the voucher up to the service cap, or for 90 days, whichever comes first.
If you would like to participate in services at an agency beyond the service cap or past the voucher expiration date, it will be up to you to work with the agency to arrange it.
Q: Can I enroll in ATR more than once? Press enter to show.
A: No. Clients may only enroll into the ATR program one time.
Q: What is a voucher? Press enter to show.
A: A voucher is an electronic record that serves as the ATR Program's agreement to pay an ATR provider for authorized services provided to an ATR client. Vouchers tell an agency what ATR services the client needs, how many sessions can be redeemed, and the length of time the client can participate in the program. Vouchers are issued based on the availability of grant funds.
Q: How do vouchers work in ATR? Press enter to show.
A: After a client selects an agency of their choice, the client is given a voucher, which is created electronically, in order to redeem services. Services are added to the voucher, and each service has a cap on the number of sessions or usages which can be redeemed by the agency. Each voucher lasts for 90 days, and the client can redeem services up to the cap or up to 90 days, whichever comes first.
Q: How do I sign up for service? Press enter to show.
A: Recovery Management Centers will complete a face to face eligibility screening/assessment of individuals seeking services from OR-ATR. If clients are deemed eligible for services, the care coordinator will make a referral to the ATR provider the client chooses.
Here is the list of the Recovery Management Centers:
- Douglas County
- Jackson County
- Lane County
- Multnomah County
- Umatilla County
Q: What does ATR pay for? Press enter to show.
A: Because ATR offers a wide array of services to clients in need, including:
- Substance Abuse Counseling/Treatment (Outpatient and Residential)
- Medical and Dental Services
- Behavioral Health Individual/Group Counseling
- Acupuncture
- Family and Marital Counseling
- Pastoral Family/Marital Counseling
- Sign Language or Oral Interpretation Services
- Transportation
- Spiritual and faith-based support
- Education/GED support
- Employment services and job training
- Child care
- Parent education/child development
- Transitional housing
- Housing assistance and services
- Life-skills training
- Peer-to-peer services
Q: Can I participate in more than one program at a time? Press enter to show.
A: It is possible for clients to attend services at more than one agency throughout their involvement in ATR because each agency does not offer all of the same services. If one agency is not able to meet a client's full array of service needs, more than one agency may be chosen at the time of enrollment. However, clients cannot receive ATR funding to attend the same service at more than one provider. For example, a client can receive recovery coaching from Agency A and vocational training from Agency B, but a client cannot receive recovery coaching from both Agency A and Agency B.