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Office of Equity and Inclusion

Health Equity and Cultural Competence - Learning series webinars

How to join a webinar:

1. Click on a training topic link to join the webinar

2. Meeting ID: 617-283-290

3. Acces the webinar audio via conference call:
Phone Number:
1-877-214-6371
Host Code: 315446
Pass Code: 441654

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CCO Equity and Inclusion Training Series

Schedule updated 12/19/12
Date Time Topic
December 20 9:00 – 10:00 am Non-Traditional Health Care Workers
December 20 2:00 – 3:00 pm Culturally Competent Care for Health Care Providers
December 20 3:00 – 4:00 pm Partnering with Health Care Interpreters
December 21 9:00 – 10:00 am Elements of a Culturally Competent Organization – From the Waiting Room to the Exam Room
December 21 11:00 – 12:00 pm Diversifying the Health Care Workforce
December 21 1:00 – 2:00 pm Achieving Health Equity through Member Engagement
December 27 10:00 – 11:00 pm Quality Improvement for Health Equity
January 3 3:00 – 4:00 pm Health Literacy and Cross Cultural Communications
January 4 2:00 – 3:00 am Client Rights, Complaints, and Civil Rights
January 4 3:30 – 5:00 pm Tribal Health and Engagement
January 7 10:00 – 11:00 am Best practices for Diverse Engagement on CACs
January 10 1:00 – 2:00 pm Guidelines for Analyzing, Interpreting and Disseminating Data by Race and Ethnicity

 

Tuesday, December 18, 2012, 1-2 p.m.

Best Practices for Working with Limited English Proficient (LEP) Populations – Part 1:

As Oregon and the United States as a whole becomes more linguistically diverse, professional, trained, and certified interpreters are more important than ever. It has been well documented that limited English proficient (LEP) persons have difficulty accessing medical care and have poorer health outcomes than the population at large. Health care interpreters are able to bridge the barrier of language and culture that exists between health care providers and LEP patients, allowing LEP patients access to the care they need. This presentation introduces the Health Care Interpreter profession, introduces to modalities for interpretation services, review the legal implications for not using interpreters in healthcare settings, and gives tips for utilizing foreign language interpreters, translation services, CLAS standards and more. Attendees will leave this presentation able to discuss the role that healthcare interpreters play in increasing cultural competency between CCOS, healthcare providers and LEP clients and the importance of having a comprehensive language access service policy.

      1. Please join the meeting, Tuesday, December 18, 2012 at 1:00 PM Pacific Standard Time.

      2. Join the conference call:
      Call in information:
      Access Phone Number: 1-877-214-6371
      Host Code: 315446
      Pass Code: 441654

 

Tuesday, December 18, 2012, 2-3 p.m.

Collecting Race, Ethnicity, and Language Data to assure Health Systems Transformation

While asking about race, ethnicity, and language can be uncomfortable, this data provides is very important information about how disparities impact different populations and what strategies might help close those avoidable gaps in access, quality and outcomes. Learn respectful strategies for collecting race, ethnicity and language data – and learn approaches to analyzing and reporting the data to achieve the triple aim of better health, better care, and lower costs.

      1. Please join the meeting.

      2. Join the conference call:
      Call in information:
      Access Phone Number: 1-877-214-6371
      Host Code: 315446
      Pass Code: 441654