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Health Care Interpreter Program

The Oregon Health Care Interpreter (HCI) Program oversees the Oregon Health Care Interpreter Registry and the qualification and certification of health care interpreters in the State of Oregon. The program also supports HCI policy and professional development, and staffs the Oregon Health Care Interpreters Council.

Quick Links

Contact Information
April Turner
Health Equity Workforce Assistant
971-673-3359
april.turner@state.or.us

Program Overview

HCI Registry

HCI Qualification and Certification

Other Information

Health Care Interpreting Updates

HCI Certification

HCI Certification testing is now available from both the National Board of Certification for Medical Interpreters (NBCMI) and the Certification Commission for Health Care Interpreters. Languages currently available for certification testing are: Spanish (NBCMI and CCHI), Mandarin and Arabic (CCHI). NBCMI anticipates adding certification in Mandarin, Cantonese, Korean, Vietnamese, and Russian by the end of 2013. For updates on languages available for certification, check the NBCMI and CCHI websites.

Oregon Health Care Interpreters Association

Oregon has a new Health Care Interpreters Association which is working to maintain, advance and promote high standards of professional practice, ethics, and competence of health care interpreters. For more information about the OHCIA, go to www.ohcia.org.

New Joint Commission Standards for Health Care Interpretation

The Joint Commission accredits and certifies more than 19,000 health care organizations and programs in the United States. Beginning in July 2012, health care organizations and programs seeking Joint Commission accreditation must meet new standards for patient-centered communication. These standards cover the provision of language interpreting services, health care interpreter qualifications, and identification of patient's preferred language. The Joint Commission has developed a Roadmap for Hospitals on Advancing Effective Communication, Cultural Competence, and Patient-and-Family-Centered Care to assist with the implementation of these standards.

Oregon Coordinated Care Organizations commit to improved linguistic access in Oregon

As Oregon moves forward with health care transformation, the new Medicaid Coordinated Care Organizations (CCOs) will be taking a lead role to assure linguistically and culturally accessible care. Oregon's CCOs will deliver coordinated services using qualified and certified health care interpreters, in accordance with the guidelines in Senate Bill 1580 and contractual agreements between CCOs and the Oregon Health Authority.

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