Text Size:   A+ A- A   •   Text Only
Site Image

Looking for the CAREAssist network pharmacy nearest you?

Use the Ramsell Pharmacy Locator.

The AIDS Drug Assistance Program (ADAP) provides access to medications for people infected with HIV.

CAREAssist is Oregon's version of ADAP. CAREAssist helps people living with HIV or AIDS pay for medication and other medical care expenses. We are not health insurance, but we help individuals maintain and utilize health insurance by paying for insurance premiums, doctor visit copays and medication copays. It is our hope that by providing CAREAssist services, Oregonians living with HIV/AIDS are empowered to effectively manage their HIV disease and improve their overall health and quality of life.

The CAREAssist Member Handbook is available to further describe the services and expectations of the program. Please contact your CAREAssist Case Worker if you have questions related to this resources. 

Am I eligible?

To become a member of CAREAssist, you must:

  1. Have a confirmed HIV status
  2. Reside in Oregon
  3. Currently have medical insurance or be in the process of applying for medical insurance. We can help you with this.
  4. Have income below 400% of the Federal Poverty Level (FPL). CAREAssist uses the Federal Poverty Levels to determine eligibility based on income. The FPL is based on income and household size. To determine FPL, CAREAssist includes almost all forms of income, including work income/wages/salaries, disability, self-employment income, pension/retirement income, child support and unemployment.

What if I can't get health insurance outside of open enrollment?

For persons who are unable to secure health insurance outside of an open enrollment period, CAREAssist can assist with payments for a limited number of medical services and medications (indicated by a "C" in the left hand column) necessary to maintain engagement in HIV treatment. Persons enrolled in this program must also be enrolled in community based Ryan White HIV case management, and stay closely connected to the CAREAssist program to ensure that ongoing health insurance is secured as soon as it becomes available, whether through changes in income, employment or any other event that triggers eligibility. Recertification and cost share policies apply. To see if you are eligible, please contact the program or complete a CAREAssist application.

How do I apply?

All CAREAssist forms and instructions, including the application and a Client Eligibility Review (CER) form are available on the Forms & applications

If you need immediate assistance with medications, the Bridge Program provides assistance to help individuals obtain HIV medications for up to 30 days. Assistance provided under this program is intended to help persons meet their medication needs while applying and enrolling in health insurance and CAREAssist.

What medications are covered?

Formulary is the term used to mean the list of prescription drugs that the CAREAssist program will cover at full price, in the event that your insurance policy does not pay a portion of the cost. Medications not listed on the CAREAssist Formulary must be covered by your insurance policy in order for CAREAssist to assist with the copay. Please view or download the program formulary for your reference.

What pharmacies can I use?

There are 2 ways you can get your medications:


By using the mail order pharmacy, all of your medications (both HIV and non-HIV medications) will be mailed to your home or other location that you choose. If you use the mail-order pharmacy, you will still be able to use a local pharmacy to get urgently needed medication (like a short-term antibiotic). 

You can register for the mail-order pharmacy by calling WellPartner at 1-888-206-1605 or completing this form:

  1. WellPartner Order Form (English)
  2. WellPartner Order Form (En Español)

If you prefer to use a a store based pharmacy, you'll be able to collect your medications at an In-Network Pharmacy like Safeway. Please view the list of CAREAssist in network pharmacies, or to find the closest CAREAssist network pharmacy nearest you, use the Pharmacy Locator on the left side of the Ramsell webpage. Fill in your city, zip code and county, and hit the locate button. In-Network Pharmacies will be highlighted in red. For an urgently needed medication (like a short-term antibiotic), you may be able to use an Out of Network pharmacy that is closer to you.

In the event of a state declared emergency, you will be able to pick up medications at almost any pharmacy in the state.  Please see the Emergency Preparedness Fact Sheet (or in Spanish) more information.

Who will be my health insurance?

CAREAssist is happy to help pay premiums for most health care insurance plans, Medicare, OHP, Cobra, employee based insurance programs, and all Silver Level plans through Cover Oregon.

Will I have to pay anything to be a member of CAREAssist?

A cost-share is required of all members whose income is over 150% of the federal poverty level (FPL) (or about $1,436/month for one person). The cost-share amount is 2% of your family income (before taxes) and is paid monthly. Cost-share bills will start on the first full month of enrollment in CAREAssist. The CAREAssist program will send you a bill for your cost-share every month and payment will be due by the 21st day of that month.  If your family income is less than 150% of the FPL, you will not have to pay a cost-share. 

If you are a CAREAssist member who pays cost-share and your income drops by 25% or more, you may be eligible to apply for a cost-share adjustment. To apply for an adjustment, submit a Cost Share Adjustment Request form  along with proof of your change in income (such as a lay-off letter or proof of unemployment).  If your income increases, you do not need to tell us until your next Client Eligibility Review is due.

Payment can be made by credit/debit card, check, money order or cash.

To pay by credit or debit card, click here.

To make a payment in person: visit the Portland State Office Building, 800 NE Oregon Street, 2nd floor, Portland, OR. The cashier's window is located on the second floor and is open Monday - Friday, 8:00 am - 4:30 pm. If you pay by cash, the cashier's office will not be able to make change and will round up to the next dollar.

I would like to quit smoking.

Did you know that Oregonians living with HIV are 2 1/2 times more likely to smoke than adults statewide? CAREAssist members who smoke or chew tobacco and wish to quit are automatically eligible to receive additional, free services from the Oregon Tobacco Quit Line (1-800-784-8669). CAREAssist members are also eligible for a variety of resources, including prescription medication and nicotine replacement to help you quit.

What other support services are available?

Some CAREAssist members may also have an HIV case manager. HIV case managers are located throughout the state. They know about the services and programs available in your area to help HIV-positive Oregonians and their families. They can help with information and referrals, adherence to HIV medications, and coordination between your health care providers. Case managers can help determine eligibility for various programs that can assist you. HIV case managers are found at community based organizations, health departments and health clinics.

You may qualify for help with:

  • HIV case management
  • Dental care
  • Mental health therapy/counseling
  • Drug and alcohol treatment/counseling
  • Housing related assistance
  • Transportation
  • Food
  • Utilities
  • Other supportive services

All available services depend on current funding levels. They may vary from county to county.  To find the HIV case manager nearest you, call the Oregon HIV/STD Hotline at 800-777-2437.

How do I get involved?

Make your voice heard. Check out the CAREAssist Advisory Group or join us on Facebook and Twitter for HIV related information, events and discussion. Tell us what you think!​​​​​