First Call is a program designed to provide newly licensed businesses with the necessary resources and knowledge to be successful in their business operation, and to establish and maintain an excellent record of compliance with all the liquor laws of Oregon. 
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The program includes an educational packet of information and resources for licensees, their managers and staff. There is a menu of specific training topics that businesses can choose as the need arises.  
 
First Call Educational Packet (38 pages)     
 
For more information on this program, please contact your local OLCC office.