First Call provides newly licensed businesses with the necessary resources and knowledge to be successful in their business operation, and to establish and maintain an excellent record of compliance with all the liquor laws of Oregon. 
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The program includes an educational packet of information and resources for licensees, their managers and staff. There is a menu of specific training topics that businesses can choose as the need arises. 
 
The First Call training program includes:
  • What Your Liquor License Allows
  • How To Avoid The Five Most Common Liquor Violations
  • Responsible Vendor Program
  • Minor Decoy Program
  • DPSST Certification
  • Alcohol Service Permits
  • Signs For Your Business
  • "It’s Your Job" Training DVD
  • List of Free, In-Depth Training Sessions Available For Your Business, provided by an OLCC Inspector
First Call Educational Packet (38 pages)     
 
For more information on this program, please contact your local OLCC office