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Requests How To

Requesting Books by Mail

Any and all of our users can submit requests for specific titles they’d like to receive.  To send in your requests by mail, please use the following address:
 
Talking Books
250 Winter St NE
Salem, OR 97301
 
You can mail in the request forms from the Talking Book Topics catalogs you receive, or you can send us typed or hand-written letters with the book number or title and author of the book(s) you’d like to get.  Not all books that have been published in print are available in audio from our library, but we will check for you to see if we have the title(s) you request.
 
Please remember to keep your requests list at a reasonable level.  Requesting too many books means you will keep burying older requests under newer ones, and eventually the older requests will expire after 1 year.  For most users we’ve found that requesting the 20-30 books you want the most per catalog works well.
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Requesting Books by Phone

Any and all of our users can submit requests for specific titles they’d like to receive.  To phone in your requests, please use the following numbers:
 
800-452-0292 (toll free in Oregon)
503-378-5389
 
Both numbers will get you to the same number, and you can call anytime day or night.  We have one staff member at a time answering calls from 9:00 AM – 12noon and 1:00 PM – 4:00 PM, so you may have to leave a voicemail with your requests if we are on the phone with another user when you call.
 
You can request books using the numbers in the Talking Book Topics catalogs you receive, or you can give us the title and author of the book(s) you’d like to get.  Not all books that have been published in print are available in audio from our library, but we will check for you to see if we have the title(s) you request.
 
Please remember to keep your requests list at a reasonable level.  Requesting too many books means you will keep burying older requests under newer ones, and eventually the older requests will expire after 1 year.  In order to best serve all our users, we recommend requesting at most 15-20 books over the phone at one time.
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Requesting Books by Email

Any and all of our users can submit requests for specific titles they’d like to receive.  To email in your requests, please use the following address:
 
 
Be sure to remember to include your name and phone number in your email so we know whose account to add the requests to.
 
You can request books using the numbers in the Talking Book Topics catalogs you receive, or you can give us the title and author of the book(s) you’d like to get.  Not all books that have been published in print are available in audio from our library, but we will check for you to see if we have the title(s) you request.
 
Please remember to keep your requests list at a reasonable level.  Requesting too many books means you will keep burying older requests under newer ones, and eventually the older requests will expire after 1 year.  For most people we’ve found requesting 15-20 books per month works well.
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