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Heavy Call Volume Into State Phone Bank Causing Some Callers To Firearms Instant Check System To Receive Busy Signal

January 2, 2014

Heavy call volume today into the state phone bank, shared by the Oregon State Police Firearms Instant Check System (FICS), is causing some gun dealers to receive a busy signal when calling 1-800-432-5059. The issue is not associated with the FICS program and is not a significant problem at this time for the FICS program. Our employees are standing by to handle all calls received. The issue is not affecting the FICS online system.

The Department of Administrative Services is aware of the issue. We appreciate everyone's patience until the issue is resolved.


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