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Contact Us
Employer Customer Service Feedback Form
Email PERS-employer.info.services@pers.state.or.us with employer related questions and issues.
Email PERS.edx.support@pers.state.or.us with EDX/Reporting issues.
 
OFFICE / DEPARTMENT  PHONE E-MAIL
PERS Headquarters
11410 SW 68th Parkway
Tigard, OR 97223
Directions to Tigard office 
Walk in hours: 8 a.m. - 5 p.m.
Phone: 503-598-7377
Toll free: 888-320-7377
Fax: 503-598-0561
TTY: 503-603-7766
Phone hours: 8:30 a.m. - 5 p.m.
Customer Service - for member issues.

Contact Webmaster - for Web issues/errors only; see link below for EDX support.
 
Mailing Address
PO BOX 23700
Tigard, OR 97281-3700
 
Best time to call Customer Service: Our busiest telephone volume days are Mondays and the first three business days of the month. In addition, we experience increased call volume from 8:30 a.m. to 10 a.m. each day. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient.

PERS Salem &
Oregon Savings Growth Plan (OSGP)

800 Summer Street NE
Suite 200
Salem, OR 97301
Directions to Salem office 
OSGP website - Login Required
PERS OSGP website 
Walk in hours: 8 a.m. - 5 p.m.
Phone: 503-378-3730
Toll free: 800-365-8494
Fax: 503-378-5888
TTY: 503-378-4942
Phone hours 8:30 a.m. - 5 p.m.
OSGP Customer Service 

Membership and Employer Relations (MERS)
Website 
Phone: 503-603-7788
Toll free: 888-320-7377
Fax: 503-603-7626
Phone hours:
8:30 a.m. - noon
Mon. - Fri.
PERS Employer Services 

EDX Support 

Divorce Department 
(All questions MUST be submitted in writing.)
FAX requests with signature to:
FAX: 503-431-8297
FAX: 503-431-8298
Contact Divorce Department 

PERS Health Insurance Program
P.O. Box 40187
Portland, OR
97240-0187
Website 
Phone: 503-224-7377
Toll free: 800-768-7377
Fax: 503-765-3452
PERS Health Insurance 

UNUM Long-Term Care Insurance
Website 
Toll free: 800-227-4165  

Additional Contacts
  E-mail the PERS Board 

Comment on administrative rules