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Contact Us
PERS Headquarters
11410 SW 68th Parkway
Tigard, OR 97223
Directions to Tigard office 
Office hours: 8 a.m. - 5 p.m.
Phone: 503-598-7377
Toll free: 888-320-7377
Fax: 503-598-0561
TTY: 503-603-7766
Phone hours: 8:30 a.m. - 5 p.m.
Member Services - for member issues (including Online Member Services password resets and login issues).

Contact Webmaster - for Web issues/errors only; see link below for EDX support.
Mailing Address
PO BOX 23700
Tigard, OR 97281-3700
Best time to call Customer Service: Our busiest telephone volume days are Mondays and the first three business days of the month. In addition, we experience increased call volume from 8:30 a.m. to 10 a.m. each day. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient.

Office Closures
PERS offices in Tigard, Tualatin, and Salem will be closed on the dates shown below.

November 26, 2015 Thanksgiving
​November 27, 2015 ​Thanksgiving
December 25, 2015 Christmas Day
January 1, 2016 New Year's Day
​January 18, 2016 ​Martin Luther King Day
​February 15, 2016 ​Presidents' Day
​May 27, 2016 ​Memorial Day
​July 4, 2016 ​Independence Day
​September 5, 2016 ​Labor Day
​November 11, 2016 ​Veterans' Day
​November 24, 2016 ​Thanksgiving
​November 25, 2016 ​Thanksgiving
​December 26, 2016 ​Observance of Christmas Day
​January 2, 2017 ​Observance of New Year's Day

PERS Salem &
Oregon Savings Growth Plan (OSGP)

800 Summer Street NE
Suite 200
Salem, OR 97301
Directions to Salem office 
PERS OSGP website 
Walk in hours: 8 a.m. - 5 p.m.
To access your OSGP account, your PIN is required.
Call 800-365-8494 or log on to osgp.ingplans.com 
Phone: 503-378-3730
Fax: 503-378-5888
TTY: 503-378-4942
Phone hours 8:30 a.m. - 5 p.m.
OSGP Customer Service 

Membership and Employer Relations (MERS)
Phone: 503-603-7788
Toll free: 888-320-7377
Fax: 503-603-7626
Phone hours:
8:30 a.m. - noon
Mon. - Fri.
PERS Employer Services 

EDX Support 

Divorce Department 
(All requests for information MUST be submitted in writing.)
Phone: 503-431-8295
FAX requests with signature to:
FAX: 503-598-0561
Contact Divorce Department 

PERS Health Insurance Program
P.O. Box 40187
Portland, OR
Phone: 503-224-7377
Toll free: 800-768-7377
Fax: 503-765-3452
PERS Health Insurance 

UNUM Long-Term Care Insurance
Toll free: 800-227-4165  

Additional Contacts
  E-mail the PERS Board 

Comment on administrative rules
Public Records Requests