Can a pharmacist fill a prescription based solely on an internet questionnaire?
No, the prescriber and patient must have a valid patient/prescriber relationship which usually includes a physical exam.
Can a pharmacist refuse to fill a prescription?
Yes, but pharmacists should use professional judgment including awareness of the position papers that the Board has regarding moral and ethical objections and pain management. The pharmacist cannot be a barrier to access.
What should someone do if their regular medication looks different (i.e. different color or shape)?
Verify that the medication matches the description on the product identification on the label.
When can an emergency medication supply be given and what quantity can be given?
Up to a 72 hour emergency supply can be given on non-controlled medications that the patient is currently taking, when no refills remain and while awaiting the prescriber's authorization.
Does Oregon law limit the initial quantity of drug dispensed for a prescription medication? No.
Can a pharmacy take back prescriptions after they are dispensed to the patient?
If an error is made on a scheduled medication or if it is a nonscheduled medication, the pharmacy may take it back for destruction only.
What should patients look for when receiving a prescription medication?
Always accept the offer to speak to a pharmacist on each new prescription (Pharmacists are required to provide counseling upon request by the patient and are required to make an offer to counsel on each new prescription).
- Look at the label:
- Is this your medication?
- Does your name appear on the label?
- Is it the right medication?
- Open the bottle:
- If it looks different ask the pharmacist why?
- Be familiar with both brand and generic names of your medication.
- Know the size, shape and color of your medication.
- Be sure you know the purpose and dose of your medication and, how often you should be taking it and whether you should take it with or without food.
- Ask if there are any side effects, or whether you should avoid any activities, foods or other medications (like supplements or over the counter remedies).
- Ask what you should do if you miss a dose (often dangerous to double up). Pill reminders are often helpful.
- Try to get all your medications at the same pharmacy to enable the pharmacist to cross-check your records for medication interactions.
- Tell your pharmacist what other medications you are taking, including herbal remedies.
Questions to Ask Your Pharmacist
Your health care provider prescribes your medication, but you must take the medicine correctly to obtain the benefits. Adverse reactions have a variety of causes but may have the potential to be avoided by sharing essential information with your pharmacist. Having conversations each time you go to the pharmacy will increase the likelihood that your prescribed medicine will be taken properly, allowing the medications to be safer and more effective. Take the following questions to your pharmacist:
• Are you aware of the other medications, vitamins, or supplements I am taking?
• Do you know of my existing conditions, allergies, or previous reactions to certain drugs?
• What should I avoid while on this medication?
• When and how do I take this medication?
• What are the common and serious side effects to this drug?
• Where should I store my medication?
• What if I miss a dose?
• Must I finish it, or can I stop when I'm feeling better?
• Is there more information I can take home with me?
Product Identification Label (PIL)
Information required on CS prescription (from DEA):
A prescription for a controlled substance must include the following information:
• Date of issue;
• Patient’s name and address;
• Practitioner’s name, address, and DEA registration number;
• Drug name;
• Drug strength;
• Dosage form;
• Quantity prescribed;
• Directions for use;
• Number of refills (if any) authorized; and
• Manual signature of prescriber.
A prescription must be written in ink or indelible pencil or typewritten and must be manually signed by the practitioner.
An individual may be designated by the practitioner to prepare the prescriptions for his/her signature. The practitioner is responsible for making sure that the prescription conforms in all essential respects to the law and regulation.
Prescriptions for schedule II controlled substances must be written and be signed by the practitioner. In emergency situations, a prescription for a schedule II controlled substance may be telephoned to the pharmacy and the prescriber must follow up with a written prescription being sent to the pharmacy within seven days.
Prescriptions for schedules III through V controlled substances may by written, oral or transmitted by fax.