Research, analysis and technical support makes sure regulated companies provide safe, reliable and high-quality service at reasonable rates. Their efforts also promote effective competition in those industries.
Includes three telephone assistance programs that provide services to qualifying low-income or disabled Oregonians and allow those with hearing and speech disabilities to place and receive calls to and from those without disabilities.
Provides assistance to the public in resolving concerns, conflicts and disputes with utilities.
Conducts rulemaking and contested case hearings on issues concerning utility services.
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