File a complaint

Property owners and others can file complaints

Here is a list of who can file a complaint with the CCB and the most common deadlines:

  • If you are a property owner alleging breach of contract, negligence or improper work on a new structure the complaint must be received within one year from the date the structure was first occupied or within two years of substantial completion of the structure, whichever is earlier. If you are a property owner with a complaint involving an existing structure, the complaint forms must be received within one year after the date the work was substantially completed.
  • If you are an employee alleging nonpayment of wages, your complaint must be received within one year from the date the wages were earned.
  • If you are a supplier alleging nonpayment for materials, your complaint must be received within one year from the date the materials were sold. 
  • If you are a subcontractor alleging non-payment for labor or materials furnished to a primary contractor, your complaint must be received within one year from the date the work was performed.
  • If you are a primary contractor filing a complaint against a subcontractor for breach of contract or negligent or improper work involving a new structure:
    • The complaint must be received within 14 months from the date the structure was first occupied or 
    • Two years after substantial completion of the structure, whichever is earlier.
  • If you are a primary contractor filing a complaint against a subcontractor for breach of contract or negligent or improper work involving an existing structure:
      • The complaint must be received within 14 months from the date the contractor substantially completed the work. 
If you have a situation that doesn't fit these circumstances, call us.

In all cases:

  • The complaint must be filed against a licensed contractor
  • You must give the contractor 30 days’ notice by certified mail that you intend to file a complaint with the CCB. 

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​Questi​ons?

503-934-2247

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Complaint forms

Visit this page​ to find forms.