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DAS EISPD Function Value Survey
The state is again expected to face tough budget times in the 2011-13 biennium (in particular for those programs that receive General Fund directly or indirectly through assessments to General Fund agencies).  Internally, DAS Divisions were asked to prepare budget reduction options for 2011-13 at the 5%, 10% and 25% level.    It is important to note that these are budget reduction options for consideration by DAS leadership and others as the budget development process progresses over the next year or so.
The DAS Enterprise Information Strategy and Policy Division (www.oregon.gov/das/eispd) is comprised of four primary program areas (sections): E-Government Program (e-Gov), Enterprise Security Office (ESO), Geospatial Enterprise Office (GEO), and the Information Technology and Planning (ITIP) section.  As we assessed what program budget reduction options we planned to propose, we felt it was important to survey key customer and stakeholder groups to find out which functions they highly valued and would want to be retained and which functions they valued least and would recommend reducing assuming budget reductions become necessary.  The survey was conducted from April 19-23, 2010.  

Survey Results - Summary
The attached summary ranks 38 functions performed by DAS Enterprise Information Strategy and Policy Division (EISPD) in order of overall value scoring averagefrom highest at the top of the list to lowest at the bottom. The colors on the attached summary represent the highest 33% of the averagescores (blue), the middle 33% (green) and the lowest 33% (red). The general groups responding to the survey such as Administrative Business Service Directors (ABSD) and Agency Chief Information Officers (CIOC), etc. are listed across the top with the number of respondents under each group.
DAS EISPD Function Value Survey - Summary 
Top Five
From an overall average scoring perspective the top five functions that survey participants  collectively valued the highest are:
  1. E-government portal, web content management, electronic commerce

  2. Geospatial data maintenance, support and funding of Geo-data clearing house
  3. State CIO leadership, coordination and strategic direction
  4. Statewide information security incident response, investigation, follow up, and lessons learned
  5. Statewide GIS planning, coordination, stewardship and development of GIS data
Bottom Five
The five least valued functions (#1 has the lowest average total value score) are:
  1. Information security project management initiatives – Identity and Access Management, Transparency Web site, etc.

  2. IT project consulting
  3. IT project budget review
  4. Major IT project tracking
  5. Statewide IT asset inventory
What we have done with the results
We considered the survey results as we prepared our budget reduction options. When we ranked our overall functions to determine where our 5, 10 and 25% reductions lines should be drawn, we used these results in addition to internal criteria. In many functions there was a correlation between the survey results and our management team ranking.
However a number of the oversight and policy functions that received low average value scores are either directly required by statute or designed to support a statutory obligation These value scores may not in every case reflect the perceived value of the function/service by the stakeholder or customer that the function was designed to serve such as IT project budget review which is performed as an internal service to DAS Budget and Management (BAM) to aid in the creation of the Governor’s Recommended Budget or the Major IT Project Reports which began at the request of the legislature.
Reductions or changes in statutory functions (including those related to policy and oversight) will require agreement in the legislature. As the Department of Administrative Services approaches upcoming budget preparation and budget hearings, we expect a rich discussion about what core departmental functions are needed in these austere times, and what changes may be needed in statute.

Survey Results - Detail
DAS EISPD Function Value Survey

If you have questions about the survey, please contact
Dugan Petty, State CIO