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  ETS has moved to a business-within-a-business model to give customer control over the services they receive from us and to offer transparency in what those services costs. We plan to earn the position of “provider of choice” through performance by becoming the best value choice for our services.  
Rate-setting Process
2013/2015 Mid-biennium Rate Adjustment


 2013/15 Mid-biennium Rate Adjustment (pdf) 

2013/2015 Rates Schedule

Rate Schedule (pdf)

Methodology (pdf)

We have adopted a methodology to begin in the 2013-15 biennium that establishes rates based on direct costs with an allocation for indirect costs. This methodology creates rates that reflect the true cost of each service.

2011/2013 Mid-biennium Rate Adjustment

 2011/13 Mid-biennium Rate Adjustment (pdf) 

2011/13 Rates for ETS Services

Rate Schedule (pdf)
Methodology (pdf)

2009/11 Rates for ETS Customers

Rate Schedule (pdf)
Methodology (pdf)


ETS Billing

BURR Billing System 
BURR Computing,Voice and Network Invoice Instructions (pdf) 

Voice Flat Rate Billing Matrix

ETS_RATE_FORUM_8_26_Final (pdf)