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Hosting Services 

Hosting for mainframe and server-based applications

We offer competitive computing platforms with flexibility and choice to meet the varying needs of state and local government.  Our platforms are built using best practices, meet state security standards, and are maintained and monitored to ensure a reliable computing experience.

        • IBM Z-series, IBM I-series, IBM P-series, Linux, and Windows
        • Virtual and dedicated servers
        • Development, test and production environments
        • Licensed software and customer-developed code hosting
        • Mainframe CICS for online and batch processing
        • Batch job scheduling and monitoring

Disaster Recovery

Preparation for major disasters
 

We support your business continuity and recovery plans with in-house and contracted disaster recovery locations. 

        • Disaster recovery plans for applications hosted at our data center
        • Disaster recovery site for your data center servers
        • Disaster recovery contracting coordination

 

Network Services

Scalable and flexible communication technologies

Our redundant network is designed for flexibility to meet federal, state and local requirements for secure transport of data.  Hosted systems and their private/public data is secured to ensure that they are protected at the state's highest security standards.  

        • Wide Area Network (WAN) at various bandwidths
        • Local Area Networks
        • Virtual Private Networks (VPNs)/ Site to Site VPNs  
        • Firewall and IP management
        • DNS and DHCP management
        • LAN and WAN IDS services
        • Wireless LAN and PtP  


Storage and Backup Services

High availability storage for all server platforms

We provide a wide range for storage and backup choices for computing platforms and locations to meet your business needs, with options for safeguarding your data and tools to self-manage and analyze your storage costs. 

        • 1.5 petabytes of storage
        • Storage area network (SAN)
        • Five tiers of disk and tape storage, including near-line and offline storage
        • Backup, restore and recovery  

Phone / Voice Services 

Reliable and sustainable technologies

We offer procurement, installation and management of your voice services. Our services meet all associated state standards.  Our services meet all associated state standards, contracts, and administrative rules. 

        • Local, long distance and toll-free series
        • Traditional telephone services
        • Voice over internet protocol (VoIP)
        • Voice mail, Caller ID, call forwarding and other associated services
        • Audio and web conferencing
        • Automated call center system
        • Call detail records and trace coordination
        • Vendor contract management
        • Consulting 
Application Services 
 

Quality application development and customization

We provide application development, customization and maintenance using best practice methodologies. 

        • .Net, C++, Visual Basic, Java, Perl, COBOL others may be available upon request
        • Customization of licensed, purchased application 


E-Government Services
 

Solutions for government agencies' online needs

We provide web content management, web based applications, licensing, online E-Commerce, Open Data portal, and a web based platform to enable collaboration with any organization the state works with.

        • Online Web Content Management. Providing over 145 websites including the state portal: Oregon.gov. This content receives over 234 million page views per year.
        • Online E-Commerce.   We offer credit card, e-check, direct debit and web based mobile payments through our level one certified PCI compliant system.  We process over $1.7 billion per year.
        • Online data catalog.  Data.Oregon.gov provides a single platform of Oregon open data that the public can share and manipulate with a powerful one-click search.
        • Web or Mobile Based Application.  The E-Government program assists government organizations by developing custom online applications to your specific needs.  We provide an enterprise regulatory licensing platform that our customers can leverage rather than purchasing their own.
        • Enterprise Collaboration.  The E-Government program has enabled cross-organization, cross-government, vendor and stakeholder collaboration.  

 

Supporting our Customers

Account Management:  When you become an ETS customer, and account manager is assigned as your advocate. Your account manager is your window into ETS.  Always there when you need that extra bit of assistance, your account manager will ensure that your questions get answered and your issues resolved.

 

Service Desk:  We provide a 24/7 service desk function for you to report service issues or submit requests for service. You can submit requests by telephone, our online services support system (S3) or email.  We recommend that you call the service desk if reporting a service disruption. 

 

Ticket Tracking: Our ticket tracking process keeps you informed by email of your ticket's status and our online service support system (S3) allows you to review your requests at any time.

 

S3 Online Service Support System:  You can submit and track requests, report and monitor issues, and review our policies and other posted documentation through this access-controlled online system.

 



Contact Us Today

503-378-6758