Any time we reduce or deny your benefits, we mail you an administrative decision. If you don't agree with the outcome of the administrative decision, you have the right to have it reviewed through the appeals process. Your employer has the same right in some situations if a decision allows benefits.

If you appeal an administrative decision, continue to file for benefits each week. If you don't claim each week while your appeal is pending, you may not be paid for those weeks, even if the appeal is decided in your favor.

Administrative decisions mailed from the Employment Department include a form you can use to request a hearing. It includes instructions for filing a timely appeal. Administrative decisions become final 20 days after we mail them, so don't wait to file an appeal if you want a hearing. Failure to file a timely appeal may prevent you from having the original administrative decision changed.

You may request a hearing by mailing or faxing the form to the Office of Administrative Hearings, or by calling the UI Center. We will provide you with language interpretation and disability accommodations upon request, at no cost.

If you send a written request through the U.S. Postal Service, it must specifically state that you are requesting a hearing and include:

  • Your Social Security Number or your Customer Identification Number (CID),
  • The administrative decision number, and
  • The mailing date of the administrative decision you are appealing.

Please notify both the Office of Administrative Hearings and the UI Center if your address or phone number changes after you request a hearing.

More information about hearings and the appeals process can be found at:


Office of Administrative Hearings

P.O. Box 14020
Salem, OR 97309

Hours of Operation

8:00 AM - 5:00 PM


Ph: (503) 947-1515 (for hearings info)
Fax: (503) 947-1531 (to request a hearing)