If there are no problems on your claim, you can expect your weekly claim
filed on Sunday or Monday to be processed on Monday night. However, if
there was a holiday on Monday of the week, your payment will be delayed
by a day.
If you are eligible, your first payment is issued
as a check mailed to your home. After that, benefit payments are
deposited either onto the Reliacard or directly into your bank account, if you signed up for electronic deposit. Payments are deposited 2 business days after your weekly claim is processed.
you use Electronic Deposit and your bank account changes, be sure to
give us the new account information by submitting another Electronic Deposit application. If we try to deposit payments on a closed account, it will cause a delay while we reissue the payment to your Reliacard.
- Even if you apply for Electronic Deposit, we will send you a
Reliacard. Please keep it in case we ever have a problem depositing
payments to your bank account.
- For security purposes, the Reliacard is sent in a plain white
envelope and does not say it is from the Oregon Employment Department.
If you do not receive payment within that timeframe, first check the status of your claim online or by calling the Weekly Claim Line.
you call the Weekly Claim Line, you will hear menu options. Press “2”
for payment information about your weekly claim. You will then hear one
of five messages containing instructions about what you should do
next. The messages are:
- The week doesn’t show as claimed;
- The week was paid;
- The week cannot be paid;
- It is too soon to tell because the week has not been processed; or
- The computer cannot find a claim for you.
If the status of the week is paid, and you are waiting for a
check, remember that only your first payment is in the form of a check.
All later benefits are deposited onto your Reliacard or bank account.
If you haven’t received your first check, the status shows paid, and you
have waited at least 10 days, please call your Unemployment Insurance
Center to put a tracer on the check.