The Employment Department pays benefits by U.S. Banks ReliaCard(R) Visa and electronic deposit. If you don't apply for payment by electronic deposit, a ReliaCard Visa will be sent to you after we issue your first payment.
1. Electronic Deposit
With electronic deposit, we electronically transfer your weekly benefit payment into your checking or savings account at your bank, credit union, or savings and loan.
To apply for electronic deposit you will need your bank's routing and account numbers. Here is an example of where you can find these numbers on a check:
To apply for direct deposit:
Using the Online Claim System to set up Direct Deposit is the quickest way to receive payments.
Important: The Employment Department has no control over your payment after it is transferred to your bank. If you have fees assessed to your account, such as garnishments or overdraft penalties, your bank may deduct those before they deposit any payment.
Please contact us at (503) 947-1394 if the bank account information you provided is incorrect.
2. ReliaCard(R) Visa
With the U.S. Bank ReliaCard Visa, your payments are deposited onto a prepaid debit card. This card can be used anywhere Visa debit cards are accepted.
If an authorization for electronic deposit has not been processed and confirmed prior to being approved for benefits, a ReliaCard will be issued to your when your first payment is issued. You don't need to apply for a ReliaCard.
Please watch for the card in the mail. It will arrive in a plain white envelope with a Indianapolis, IN return address. Don't throw it away, even if you sign up for electronic deposit. This card is good for one year. Please keep your card for future use.
When you receive your card, call the toll-free number on the card to activate it You will receive a Cardholder Agreement with the card that explains the various fees and conditions associated with it. You will also receive monthly statements from U.S. Bank with your account information.
If you have any additional questions, call ReliaCard at:
Important Fee Information: There may be fees associated with the use of your ReliaCard. Read your Cardholder Agreement thoroughly, along with any additional notifications you receive from ReliaCard. In addition, you can read important information from the Oregon State Treasurer's Office website regarding prepaid cards and related fees.