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What we do and complaint help Volunteering for the Ombudsman Program

Read here​ about the great advocacy work from our volunteers for Oregon's Long-Term Care Residents!  See past issues on our archive page​.

The Ombudsman Program works to enhance the quality of life and improve the quality of care for residents of Oregon's long-term care facilities. More... 

      Resources for residents, families and those  considering long-term care

Department of Human Services Searchable Database 
of Substantiated Facility Abuse Complaints
Ten Tips for Residents in Assisted Living or Residential Care Facilities
The National Consumer Voice for Quality Long-Term Care

Elder Abuse Information
Resident Rights information
Successful Long-Term Care Transitions Booklet
What about Long-Term Care Insurance?


Their rights.  Your voice.  
  • Protect the rights and dignity of those living in long-term care facilities.  You can make a difference!  Whether honoring a loved one who has been in long-term care, to use your skills, or if you have a passion for the rights of our elders, volunteering as a Certified Ombudsman gives you the opportunity to make a one-on-one differenc​e.  
  • Discover training dates and more on our volunteering page.
  • Want to know more about volunteering?  Attend on next on-line Open House on November 9 @ 11:00 am.  

    Sign up here​​​​​​.​​​​

  • ​Long-Term Care Ombudsman
    R​eports and Rules


Residential Facilities Advisory Commitee

General Information

History of Long-Term Care services & supportsOAA Federal Provisions for Ombudsman Programs

Deputy District Map as of October 1, 2013

2012 Guardianship Task Force Report 
Agency Key Performance Measures for 2013-2015