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What we do and complaint help Volunteering for the Ombudsman Program

Outcomes 'By The Numbers' for 2014 - read here​ about the great advocacy work from our volunteers for Oregon's Long-Term Care Residents!  See past issues on our archive page​.

The Ombudsman Program works to enhance the quality of life and improve the quality of care for residents of Oregon's long-term care facilities. more... 

  • See our list of Top Ten Complaints from Oct 2013-Sept 2014  here. 

      Resources for residents, families and those  considering long-term care

Do you have a concern about a long-term care resident? more 

Selecting a Long-Term Care Facility - informa​tion about finding long-term care

Long-Term Care Issues in the News & Helpful Articles

Department of Human Services Searchable Database 

Resident Rights information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Long-Term Care Ombudsman Reports, Rules and General Information​


Looking for previous year's reports?  Check our archive page.​



General Information

History of Long-Term Care services & supports 

OAA Federal Provisions for Ombudsman Programs

Deputy District Map as of October 1, 2013


Trainings are 9:00-3:30 for five days spread over several weeks.   

Please submit your application as soon as possible. If we have at least three qualified candidates in an area, we will try to arrange a training in that area.   

Sorry, at this time there are no weekend or evening trainings. 

Statewide Volunteer training 

(existing volunteers only)

October 14, 15, 16 

​Portland Metro Area - TBA 

Eugene Area - 

November - 5, 6, 12, 13 & December 3

Portland Metro Area *new*

November 10, 13, 18, 19 & December 5

Salem/Willamette Valley

First Quarter 2016

Portland Metro Area

First Quarter 2016

Southern Oregon

Second Quarter 2016

Central Oregon 

Second Quarter 2016

Lane County/Willamette Valley

Second Quarter 2016

Specific Dates will be posted later in 2015.  

If you'd like to be notified of future trainings, 

sign up here​.


Residential Facilities Advisory Commitee