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Placed in service (PISR) FAQs

Placed in service report intro

What is placed in service?
"Placed in service" means to install or repair following official rejection of any weighing or measuring device used commercially or intended to be used commercially (OAR 603-027-0670 (1)).

What is a placed in service report?
The placed in service report is available from the Measurement Standards Division. It must be completed and returned to the division when new and/or used devices are newly installed or restored to service after official rejection by the Measurement Standards Division. Properly completed rejection tag(s) shall suffice in lieu of a placed in service report for device(s) restored to service following official rejection. (OAR 603-027-0690)

Where do I get the placed in service reports?
You may download the following placed in service reports in pdf form or as an MS word document.
  • Placed in Service, Scales 0-1160 pound capacity - (pdf 103 kB) (word 73 kB)
  • Placed in Service, Scales 1160 pound capacity and over - (pdf 96 kB) (word 72 kB)
  • Placed in Service, Meters (petroleum products) - (pdf 95 kB) (word 69 kB)
  • Placed in Service, Meters (propane) - (pdf 106 kB) (word 72 kB)



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Submitting a PISR

When does a placed in service report need to be completed?
The placed in service report needs to be completed and mailed to the Measurements Standards Division within 24 hours of

  • placing a newly installed device in service.
  • restoring to service a device after its official rejection. Properly completed rejection tag(s) shall suffice in lieu of a placed in service report for device(s) restored to service following official rejection. (OAR 603-027-0690)

Can I substitute a company's installation report for a placed in service reports?
No. A placed in service report is to be submitted on all newly installed devices. (OAR 603-027-0680, 603-027-0690, 603-027-0770)

Can I use the device before the inspection if the report is not complete?
Yes. You may use a newly installed device before it is examined by the Measurement Standards Division inspector if the placed in service report is completely and correctly filled out. (OAR 603-027-0680)

What do I do with the three copies of the report?
The original (white) copy is to be mailed to the Measurement Standards Division within 24 hours of the device being placed in to service. The duplicate (yellow) copy is to be delivered to the owner of the device. The triplicate (pink) copy is retained by the serviceperson or service agency for their records. (OAR 603-027-0690)

How long should the service person or service agency retain their copy?
There is no required time limit for retention of these records. The serviceperson or service agency can retain them for their records or dispose of them.

How long does the owner of the device need to retain their copy?
If the devices are being used prior to an official examination by the Measurement Standards Division, the owner of the device must retain their copy of the placed in service report until the device(s) are examined by a division representative. The owner´s copy serves as documentation that the devices have been installed and calibrated within the applicable tolerances.

I just placed several devices in service, do I need to send a PISR in for each each one?
No. Multiple devices may be placed on the same placed in service report, except for large capacity scales (manufacturer rated capacity 1,161 lbs and up) which must be reported individually on separate placed in service reports.

Can the report be faxed in?
Yes, provided that the operator receives their copy of the report as well. The fax number of the Measurement Standards Division is (503) 986-4784.

Can I complete the report online?
No. However, you can download an MS Word version of the placed in service form, complete it, save it, and either email it to msd-info@oda.state.or.us or or print the form and either fax or mail it to the division. Alternatively you can download a pdf form that you can print, complete, and fax or mail to the division.
  • Placed in Service, Scales 0-1160 pound capacity - (pdf 103 kB) (word 73 kB)
  • Placed in Service, Scales 1160 pound capacity and over - (pdf 96 kB) (word 72 kB)
  • Placed in Service, Meters (petroleum products) - (pdf 95 kB) (word 69 kB)
  • Placed in Service, Meters (propane) - (pdf 106 kB) (word 72 kB)



Can I phone in the report?
No. The information is required to be in writing and provides documentation that the placed in service requirements have been met. (OAR 603-027-0690)

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Maintenance & the reports

Do I need a new report if I perform maintenance on my device?
No. You do not have to submit a placed in service report if you are conducting routine maintenance or repair on a device which has not been officially rejected by the Measurement Standards Division. However, if you are installing or replacing a device or repairing a device which has been officially rejected by the Division, you must submit a placed in service report or fill out the rejection tag and submit it to the Division.

Do I need a new report if installing my own device?
If you are installing a device or repairing a device which has been officially rejected by the division, you must submit a placed in service report or fill out the rejection tag and submit it to the division. (OAR 603-027-0690 & 603-027-0700)

How does this affect my company's maintenance person doing routine maintenance?
It does not. Routine maintenance does not require a placed in service report unless it involves replacing or restoring to service a device which has been officially rejected by the Measurement Standards Division. (OAR 603-027-0690 & 603-027-0700)

If I replace a component on a device, do I need to fill out a new report?
No, unless the repair is in response to an official rejection and the repair orders have been lost.

If I replace a currently licensed device, do I need a new placed in service report?
Yes. That device must meet all of the current specifications and tolerances for commercial devices. (OAR 603-027-0690, 603-027-0700, 603-027-0680)

If I perform routine maintenance on a device, do I need a new placed in service report?
No. In the case of routine maintenance, placed in service reports are not required.

Can I put a newly installed and rejected devices on the same report?
No. Newly installed device(s) are to be reported on a placed in service report, while repaired rejected devices should be reported by filling out and returning the repair orders.

I just repaired a device tagged by Measurement Standards, do I need a new placed in service report?
No, providedthat the repair order(s) is/are completed and the repair order(s) is/are mailed into Measurement Standards Division office within 24 hours of repair. (OAR 603-027-0690)

I just repaired a tagged device, but am unable to locate the tag, so I need a new placed in service?
Yes. If the tags are not available, a placed in service report must be completed indicating that the repair orders (tags) are lost. The report must be mailed to the Measurement Standards Division within 24 hours after completing the repairs. (OAR 603-027-0690)

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PISR & the responsibility

As a service person or service agency, what are my responsibilities?
The serviceperson or service agency is responsible for placing in service, installing, repairing, and adjusting devices such that
  • the devices are in compliance with all applicable requirements of the 2007 edition of the National Institute of Standards and Technology (NIST) Handbook 44.
  • the devices are issued an active National Type Evaluation Program (NTEP) Certificate of Conformance (CC) on the entire weighing or measuring system unless otherwise exempted.
  • the devices are installed in accordance with the manufacturer's instructions.
  • the devices are adjusted within applicable tolerances and not predominantly in favor of the device user.
  • the devices are adjusted as closely as practicable to zero error.
  • security seals are appropriately affixed to any mechanism designed to be sealed.
  • a placed in service report is completed and distributed as required in OAR 603-027-0690.

I installed a device, but did not adjust equipment, who is responsible for the placed in service?
You are. As the installer, you are responsible for seeing that all placed in service requirements are met prior to placing device(s) into commercial use. (OAR 603-027-0670(4) & (5), 603-027-0680, 603-027-0690, & 603-027-0700)

I install equipment as an owner, not a service company, so I fill out the placed in service report?
Yes. As the installer, you are responsible for seeing that all placed in service requirements are met prior to placing device(s) in to commercial service. (OAR 603-027-0680 & 603-027-0690)

Who is responsible for submitting a placed in service report?
The service person or service agency is responsible. However, it is the device operator's responsibility to ensure that the device(s) are licensed and that they have in their possession a completed placed in service report. (OAR 603-027-0680, 603-027-0690, & 603-027-0700)

What is a service person or service agency?
  • "Service agency" means any agency, firm, company or corporation which for hire, award, commission, or any other payment of any kind, installs, services, repairs or reconditions a commercial weighing or measuring device. (OAR 603-027-0670(4))
  • "Serviceperson" means any individual who for hire, award, commission, or any other payment of any kind, installs, services, repairs, or reconditions a commercial weighing or measuring device. (OAR 603-027-0670(5))

If I buy a device, who is responsible to see if it meets the placed in service requirements?
You are. If you are the individual or the company placing the device into commercial service, then you are responsible for meeting all placed in service requirements. (OAR 603-027-0680 & 603-027-0690)

What if I buy a device (not for commercial purposes) and later want to put it in service?
Submit a placed in service report. At the time the device is put into commercial use, a placed in service report must be submitted and the device must meet all of the current specifications and tolerances for a commercial device. (OAR 603-027-0680 & 603-027-0690)

Who is responsible for the report if the customer buys and installs their scale from us?
If the device owner installs the device themselves and it is to be used commercially, then it is the device owner's responsibility to complete the placed in service report, however, the device sales company may provide a copy of the placed in service report to the buyer or advise the buyer to contact the Measurement Standards Division to receive a copy, or the device sales company may complete and distribute a placed in service report for the buyer at the time of the sale.

Who is responsible for calibrating the device prior to sending in the placed in service report?
  • If the device owner installs the device themselves and it is to be used commercially, then it is the device owner's responsibility to calibrate all devices to as close to zero error as possible and within applicable tolerances (OAR 603-027-0700 (4), (5), & (6)).
  • If the serviceperson or service agency installs the device, then it is the service person or service agency's responsibility to calibrate all devices to as close as possible to zero error and within applicable tolerances (OAR 603-027-0700 (4), (5), & (6)).

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Licensing & responsibility

What requirements must be met before using a device commercially?
A weighing or measuring device shall not be used commercially in the state of Oregon until
  • it is licensed as required in ORS 618.121.
  • either a placed in service report is completed and distributed as required in OAR 603-027-0690, or express permission is given to the device owner or operator by a representative of the Measurement Standards Division.
  • the devices are in compliance with all applicable requirements of the 2007 edition of the National Institute of Standards and Technology (NIST) Handbook 44.
  • the devices are issued an active National Type Evaluation Program (NTEP) Certificate of Conformance (CC) on the entire weighing or measuring system unless otherwise exempted.
  • the devices are installed in accordance with the manufacturer's instructions.
  • the devices are adjusted within applicable tolerances and not predominantly in favor of the device owner or operator.
  • the devices are adjusted as closely as practicable to zero error.
  • security seals are appropriately affixed to any mechanism designed to be sealed.

Who is responsible for licensing a device for commercial uses?
It is the responsibility of the owner and/or operator of the device to
  • obtain a device license from the Measurement Standards Division prior to commercial use.
  • obtain express permission from the Measurement Standards Division to use the weighing or measuring device prior to obtaining a license.

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Installing a device

What does "predominantly in favor" mean?
"Predominately in favor" means any and all weighing or measuring equipment, by group or entirety, in service at a single place of business found to be in error predominantly in a direction favorable to the device owner or operator. Predominately in favor would apply if more than 50% of the total devices have errors in favor of the device owner or operator; or in the case of measuring devices, if more than 50% of the devices dispensing any single product or grade have errors in favor of the device owner or operator. (OAR 603-027-0670(2))

What is NTEP?
NTEP is an abbreviation for the National Type Evaluation Program. When a weighing or measuring device manufacturer wishes to sell a piece of equipment for commercial use, they submit a model of the device to a NTEP participating laboratory for evaluation. The equipment is thoroughly tested and checked for compliance with all applicable National Institute of Standards and Technology (NIST) Handbook 44 requirements. If the equipment is approved, it is issued a Certificate of Conformance (CC), thus an NTEP CC. This NTEP certificate helps assure the user, service agency, and the Measurement Standards official that the equipment is "legal for trade."

Where can I find more about NTEP and certificates of conformance?

What is a security seal?
A "security seal" provides security for any mechanism or component of a weighing or measuring device which can affect its accuracy and can easily be adjusted. Security seals may be in the form of a physical "lead-and-wire" seal, wire-and-crimp, paper seal, or electronic seal. To adjust the mechanism, the security seal would have to be broken, thus it provides a level of assurance that a device has not been tampered with since its last calibration.

Who is responsible for applying the security seals?
  • If the device owner installs the device themselves and it is to be used commercially, then it is the device owner's responsibility to ensure that all security seals are in place prior to the device being placed into commercial service. (OAR 603-027-0680(8)).
  • If the serviceperson or service agency installs the device, then it is the service person or service agency's responsibility to ensure that all security seals are in place prior to the device being placed into commercial service. (OAR 603-027-0680(8) & 603-027-0700(7)).

Where can I obtain a NIST handbook 44?
View Handbook 44 online.


Where can I view the OAR 603-027 placed in service requirements?
There is a direct link to the section of the Oregon Administrative Rules 603-027 on placed in service requirements.

Where can I find the placed in service forms?
You may download the following placed in service reports in pdf form or as an MS word document.
  • Placed in Service, Scales 0-1160 pound capacity - (pdf 103 kB) (word 73 kB)
  • Placed in Service, Scales 1160 pound capacity and over - (pdf 96 kB) (word 72 kB)
  • Placed in Service, Meters (petroleum products) - (pdf 95 kB) (word 69 kB)
  • Placed in Service, Meters (propane) - (pdf 106 kB) (word 72 kB)



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