iLearn Frequently Asked Questions

If you are experiencing an issue completing the required OSCIO training while using the Internet Explorer web browser, log into iLearn using the Google Chrome web browser and complete the training there.

Oregon Department of Transportation staff and community partners use iLearnOregon to access both classroom and online training. This page includes information on how to use iLearn, answers to common questions, links to instructions and manuals, and more.

Page sections:

FAQs for ODOT Employees, Public Partners, Volunteers, Contractors or Interns
FAQs for ODOT Supervising Managers

Employees, Public Partners, Volunteers, Contractors, or Interns

Supervising Managers

Announcements

Insecure content blocked

If you encounter the following error message while using the Google Chrome web browser, click the Done button. Google has changed the security settings for the Chrome browser, and this message will pop-up for any web content using "http" instead of "https" in the URL or web address.

Again, it is safe to click on the Done button and "load unsafe scripts."

Insecure content blocked

This page is trying to load scripts from unauthenticated sources.

Load unsafe scripts.

Catalog search results issue

If you search the catalog and received ‘0 Search Results’ or very few results, you may need to refresh your account settings.

Hover your cursor over your initials in the right-hand corner.
Select Account.
Select the Profile tab.
Click Edit Work Information.
Click Save (you do not need to edit any information).

Use the Refresh Account Settings document for help with these steps.

Error the client application made an invalid request

This error sometimes appears when Internet Explorer has been open for a long while and you try to access iLearn. To clear it do the following:

Pres ctrl+shift+del and clear your browsing history.
Close the browser and all of its tabs.
Open the browser back up.
Login to iLearn.

You can also try accessing iLearn in Google Chrome.

This item cannot be played

If you have encountered "This item cannot be played" while trying to take an iLearn online training while using Internet Explorer as your web browser, then you have an issue with FlashPlayer. This is software that IE requires to play the video.

Please contact either:

ODOT Computer Support
503-986-3800

DMV TRC
503-947-4020

You will need to request that they uninstall and reinstall your FlashPlayer.

In the meantime, you can access the training using Google Chrome.

blockUI requires JQuery v1.2.3 or later! You are using v1.11.3

You may receive the following error message when trying to access previously viewed online training: blockUI requires JQuery v1.2.3 or later! You are using v1.11.3. To address this error, clear out your web browser cache (ctrl+shift+delete), when that is done, press F5 to refresh your browser.

This is most commonly seen when trying to access online training that was started before the system upgrade on 2.16.18 but can also be seen when trying to access an area of iLearn that is for elevated roles.

Resources

Training at ODOT

DAS iLearn Support

ODOT Computer Support

DMV Technical Resource Center

Contact

Pam Case
ODOT iLearn Administrator
503-378-8929