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9-1-1 Program
To provide administration of the legislative mandate for statewide Enhanced 9-1-1 telephone services that allow uniform, prompt, and efficient access to public and private safety services for the citizens of, and visitors to, the State of Oregon.


The 9-1-1 Program was established by the 1981 Oregon Legislature (ORS 403.100 – 403.380), its primary mission is to ensure the seamless operation of the statewide Enhanced 9-1-1 system. The program is responsible for the continual coordination and management of the network necessary to deliver 9-1-1 calls, the customer premise equipment (CPE) used by the Public Safety Answering Points (PSAP) to process those calls, as well as consulting and assisting local governments with the challenges faced in the delivery of and participation in the statewide enhanced 9-1-1 emergency reporting system. 

More information on the 9-1-1 Program


Mark Tennyson Section Director Mark.Tennyson@state.or.us
​Pat Lustig ​NG9-1-1 Project Manager Pat.Lustig@state.or.us
Gillien Duvall 9-1-1 Technical Operations Coordinator Gillien.Duvall@state.or.us
Theresa Connell 9-1-1 Program Analyst Theresa.Connell@state.or.us
Gordon Tiemeyer 9-1-1 PSAP Relations Analyst Gordon.Tiemeyer@state.or.us
Michael Gurley 9-1-1 GIS Coordinator Michael.Gurley@state.or.us
Jeanie Stark 9-1-1 Program Assistant Jeanie.Stark@state.or.us
Kelsey Hutchinson 9-1-1 Office Specialist Kelsey.HUTCHINSON@oem.state.or.us
​Vacant ​9-1-1 GIS Database Analyst
9-1-1 Program Staff Descriptions - Page updates in progress. 


9-1-1 Documents
9-1-1 Advisory Committee 

9-1-1 Tax Distribution

9-1-1 OEM and APCO/NENA Meetings
9-1-1 GIS & MSAG Information 
9-1-1 Program Strategic Plan 

Public Safety Answering Points (PSAP) Directory 
Oregon Revised Statutes for 9-1-1 Emergency Communications System (ORS 403.100 - 403.380)
Oregon Administrative Rules for E9-1-1 Emergency Telephone Systems Program ( OAR 104-080) 

Additional 9-1-1 Organizations
NENA - National Emergency Number Association 
APCO - The Association of Public-Safety Communications Officials