Our public sector partners can complete the Vendor Improvement Request form to inform the Basecamp Program that elements of their product or service could be improved. A process is currently being developed to ensure improvement requests are expeditiously handled to the satisfaction of our partners.
After a product or service is delivered to our customers, we request they complete this short form to provide feedback on their satisfaction. This satisfaction information will be collected and analyzed. Process development is underway to ensure customer satisfaction feedback contributes to continual improvement.
Basecamp strives to continually improve our engagement, processes and fulfillment to partners across public and private sectors. Let us know how our program measures up by completing the form below. Process development is underway to ensure program feedback contributes to program improvement.