Skip to the main content of the page

Consumer help

Find out what your insurance covers

Scam artists prey on victims of storms, floods, wildfires and other disasters involving widespread property damage. To avoid costly mistakes:

  • Contact your insurance agent to find out what is covered by your policy before hiring a contractor.
  • Check the contractor’s license and complaint history with the Construction Contractors Board before signing any contract.

Red flags 

  • Flyers and business cards left on doorsteps. Legitimate contractors wait for you to contact them.
  • Anyone who appears in an area offering repairs immediately following a disaster may be a scam artist. Some pose as government officials and claim that you must pay a "processing fee" to get disaster relief payments or loans. Others pretend to be safety inspectors and tell you that expensive or unneeded repairs must be done immediately.
  • The scammer offers to start work on the spot and says you will only be charged the amount of your insurance company settlement - even before your insurer has discussed a settlement offer. 
  • The scammer asks for full payment or a large deposit up front.
  • The scammer asks for cash to buy materials even though legitimate contractors have accounts with suppliers and don't operate on a cash-only basis. 

​​​​​​​​​​

Que​stions?

503-378-4621
ccb.info@ccb.oregon.gov