Creating a culture of performance
Speaker: Cathy LaTourette, Portland State University
This highly interactive session will provide a practical learning experience with the goal of immediate applicability in the workplace for all participants. The session will begin with a brief exploration about organizational culture. It will be important for the group to understand how culture is formed and proliferated in organizations, what the state government culture is now and how it can be intentionally shaped by strong, value-based leadership. The session will jump into the concept of employee engagement as a driver of organizational success. Clifton, Buckingham and Gallup's work will provide the foundation for understanding what a workforce looks like when employees are genuinely engaged. What elements are required to foster and motivate such engagement? How is it measured? How does it help shape a culture of performance? The second half of the session will focus on employee performance - in progressive steps and with fun and realistic workplace scenarios the group will learn models and practice providing feedback, establishing expectations and conducting difficult conversations.
Keynote - Inspiring leadership
Speaker: Steve Hanamura, Hanamura Consulting
Now more than ever before administrators and managers will need to possess the ability to lead their agencies with up to date information, knowledge, and drive. They must be able to relate to a wide variety of people from different cultural backgrounds, while still bringing positive engergy to their places of work. In this session, participants will examine the dynamics of what it will take to become an inspiring and inclusive leader in today's workforce.
Managing change and transition
Speakers: Judith Sugg and Alisa Blum, AIM for Organizational Health
This session focuses on managing change through the lens of emotional intelligence, including:
- Self-awareness: tracking emotional responses and being aware of tendences and reactions that may not work long-term
- Balancing communications: Development an awareness of different emotional responses from those affected by the change and using flexibility in communication styles.
- Decision-making: Understanding how reactivity can negatively affect decision-making. When emotions are high, as in conflict and change, we tend to rely on reactions rather than logical processing and checking in for the best long-term decision.
- Stress management: Maintaining health and well being in the midst of change. Tools will include brief mindfulness pauses, and how to practically integrate shifts in states into busy, stressful days.
Employee engagement and motivation
Speaker: Lisa Hylton, Department of Administrative Services
We know that employee engagement is a driver of organizational success. So what is employee engagement and how do we engage our workforce? In this session we will define what employee engagement is and why it’s important to the health of our organization. Lisa will demonstrate the methodology she has used at DAS and other agencies to determine our level of engagement and get real time feedback to create an employee engagement action plan. We will answer the Gallup© 12 questions for employee engagement. We will then discuss the four drivers of employee engagement; work-life balance, recognition and praise, trust and confidence in leadership and growth and development. Each person will have a model they can take back to their organization to start measuring and engaging managers and staff to positively affect their organizations success.
Engaging a diverse workforce
Speaker: Lana Petru, Liderology Consulting Group
We know that an engaged workforce leads to increased performance. Tapping into various talents from diverse populations can help organizations become more innovative and competitive in the marketplace. The best way to tap into those talents is to engage that diverse workforce. How do we do this? Learn what the barriers to an engaged and inclusive culture are and how to overcome them through simple best practices.