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Workday Oregon Help

Welcome to the Workday Oregon Help page.
Workday Oregon Help Desk Phone Number: 503-378-6777 opt. 0  

Please use the navigation buttons to quickly access the help page for the section you need assistance with. 

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Workday HR Help

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Workday Payroll & Time Tracking Help

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Workday Learning Help

General Help Topics

Browser Support
​

​Workday supports a specific set of internet browsers as outlined in this document. Workday tests its products on all of the latest versions of each supported browser. Workday may not work correctly with beta or pre-release browser versions, and use of these versions is not recommended.

​

Running Workday within multiple browser tabs can cause performance concerns. 

​

All Workday supported browser updates are automatic.​​​

​B​​rowsers
​Desktop 
(Desktops, Laptops)
​Mobile (Tablets, Handsets)
​Screen Readers
​​Chrome​
  • ​Latest Release
  • Latest Release​​
  • Jaws
  • NVDA
  • Talkback (Mobile)
  • VoiceOver (Mobile)​​
​Firefox
  • ​Latest Rele​ase
  • Not Supported​
  • ​NVDA (Recommended)
  • Jaws
  • Mobile - Not Supported​
​Edge
  • ​Lateset Release
  • Running Edge in "IE Mode" is not supported
  • Edge Legacy is not supported
  • Not Supported​
  • Jaws (Recommended)
  • NVDA
  • Mobile - Not Supported​
​​Safari
  • ​Latest Release supported on MacOS
  • Safari for windows is not supported​​
  • ​Latest Release​
  • VoiceOver
  • VoiceOver (Mobile)​
​​Opera
  • ​Latest Release​
  • Not Supported​​
  • Jaws
  • NVDA
  • Mobile - Not Supported​

Workday Mobile App Installation Guide

​Installing the Workday Mobile App (Android)

  1. From your device, navigate to the Google Play Store.
  2. Tap Search and enter Workday.
  3. Install the Workday mobile app.
  4. Open the Workday mobile app, once the app is downloaded.
  5. Complete the initial setup by following the on-screen prompts.
  6. The following screen will appear, and you will need to enter “Oregon" as your Company ID.
  7. Select the appropriate login option
  8. Enter your username (OR#), password, and then tap to Sign In

 

Installing the Workday Mobile App (iOS – iPhone and iPad)

  1. From your device, navigate to the App Store.
  2. Enter “Workday" in the search field and select Workday from the search results.
  3. Tap Get to install the Workday mobile app.
  4. Open the Workday mobile app, once the app is downloaded.
  5. Complete the initial setup by following the on-screen prompts.
  6. The following image on the right will appear, enter “Oregon" as Company ID.
  7. Select the appropriate login option
  8. Enter your username (OR#), password, and then tap to Sign In

Additional Notes:

  • You will need to click the “Notice to Users" link under the “sign in" button to read the security notice.
  • The mobile version is great, but some features on the web version are not available for mobile.
  • To add the Internet browser version to your mobile device, add it to your bookmarks


Oregon Job Opportunities External Site

​Workday’s recruitment functionality, through its External Career Site​, is compatible with Google® Chrome, Mozilla® Firefox, Microsoft® Edge, and Apple® Safari (MacOS only). Users are encouraged to access tablet and mobile versions, of Workday, through the free Workday App available on Mac and Android operating systems. ​

Tips for Agency Service Desks

​Designated agency Workday support will serve as the primary Help Desk for all employees’ Workday needs. In the event an employee reaches out to your agency help desk and field tech personnel first, please refer to the following tip sheets for further triaging end user inquiries if they do not appear to stem from a connectivity issue within your network. 

If the end user is having trouble accessing the Workday application, below are some suggested steps for determining the issue:​

Please check the Workday Oregon website for any notifications regarding Workday availability.

  1. Ensure that the end user's computer or mobile device is functioning properly, connected to the network, and able to access other applications on the network. If not, please follow your agency's escalation process.
  2. Ensure that the browser and browser version is supported by Workday in the “Browser Support" section above.
  3. Ensure that the browser is pointed to https://wd5.myworkday.com/oregon/login.htmld.
  4. If the steps above do not result in access to Workday, please contact the agency HR Office​.
    1. For Workday application login password changes or resets, please have the Workday end user follow the procedure within the Workday application.
    2. Users will find Help Articles that may answer their Workday questions in the Workday Help Center​.