Resolving disputes about vocational assistance
WCD strives to resolve vocational assistance disputes by mediating agreements between the parties in question. When it is not possible to come to an agreement, the Employment Services Team issues an administrative review order.
About 25 percent of vocational eligibility determinations had a vocational assistance dispute. Most disputes follow an insurer denying eligibility for vocational assistance; other disputes concern vocational training programs, the quality of professional services, or worker purchases.