Instructions for 2020 and 2021 Reporting Years

Because of circumstances surrounding COVID-19, the Quality Measurement Council, which oversees the Quality Measurement Program, has decided on a simpler reporting format for 2020 and 2021 to lessen the burden on facilities.

  • Instead of asking for numerical data for each metric, we will be asking facilities to report only whether they are currently tracking each of the five required measures in some way.
  • All facilities will be required to respond either “yes" or “no" to a question about whether they tracked each measure in some way during 2020 and 2021.
  • Responses to these questions must still be entered by January 31, 2021 for reporting year 2020 and January 31, 2022 for reporting year 2021.

    Instructions have been revised for these reporting years.  DHS has hosted several webinars through the fall and winter of 2020 and 2021 to assist providers in understanding and complying with these new reporting standards. We anticipate these changes will be temporary, for 2020 and 2021 only, with the goal of returning to the original data collection plan in 2022.

    Changes have been made to the Long-Term Care Facility Portal, to reflect the new 2020 and 2021 plan. The Long-Term Care Facility Portal hosts the Quality Metrics Application (QMA), which is where all facilities are required to report their data.

    If your facility has not registered at least one staff member to enter data into the QMA please do so at: https://ltcfacilityportal.oregon.gov/.

    Providers are encouraged to contact QualityMetrics.Acuity@dhsoha.state.or.us  with any questions not answered here.

    Please note that ALL Residential Care and Assisted Living Facilities (including those with Memory Care endorsements) must still enter and save data for 2020 into the Quality Metrics Application by Sunday, January 31, 2021 at 11:59 p.m. Facilities that do not meet this deadline will show on the public report as having not submitted data.

    The following are descriptions of resources providers may find helpful as they participate in the Quality Metrics Program:

    LTC Facility Portal/Quality Metrics Application – This link takes providers to the Long-term Care Facility Portal and Quality Metrics Application, where they may register for an account that is affiliated with their facility. Once the registration is approved (generally in 1-3 business days), providers will have access to the Quality Metrics Application (QMA or “the App"), where they can enter and save required data.

    Provider Instruction Guide – The Provider Instruction Guide is a PDF document that gives detailed instructions and screenshots illustrating how to register for an account, as well as how to log in to the LTC Facility Portal and Quality Metrics Application.

    The following resources are not needed for data collection in 2020 and 2021, but will likely apply to data collection in 2022:

    LeadingAge Quality Metrics Instruction Chart – Developed by LeadingAge Oregon, this document provides a quick reference to each metric, what information providers should track, and important dates.

    Training Tracker for Metric 2 (optional) – This Excel workbook is designed to assist providers in tracking compliance with staff training. Once providers enter a staff person's name and hire date, the Tracker will auto-populate the dates required training must be completed according to their position (direct care versus non-direct care; new versus experienced staff). This tool is optional, and technical assistance using the tool is not available from the Department. Access this tool under Quick Links on the right side of this page.

    Frequently Asked Questions (FAQs) – Grouped by metric, these documents will be updated regularly to reflect provider questions and the department's answers about each metric. You may access these FAQs using the following links:

​Quick Links

Register/Login to LTC Portal/QM Application
Provider Instruction Guide 2020/2021
ORS 443.446
House Bill 3359
Quality Measurement Program Home