Behavior Support Services

What are Behavior Support Services?

Behavior Support Services are part of the Medicaid funded Community First Choice State Plan Option. Behavior Support Services are provided by certified Behavior Consultants using Positive Behavior Support.

Services focus on person-centered support within a person's environment an

  • challenging behaviors
  • cognition processing
  • communication skills
  • self-help activities
  • impulse control
  • adaptive skills

What behavior consultants do?

Behavior Consultants identify changes that can be made by the caregiver or within the person's environment. Using observation, interviews and environmental evaluations, the Behavior Consultant will develop a Behavior Support Plan to help caregivers create or maintain a positive relationship with the person they serve.

The Behavior Support Plan will include activities the person values and enjoys. The Behavior Consultant will teach caregivers how to carry out and revise the Behavior Support Plan through individual coaching, group training and modeling. 

How to make a referral

Behavior Support Services are authorized by Aging and People with Disabilities case managers. Anyone involved with the person's care can contact the case manager to make a request for BSS. Once they are authorized, the behavior consultant will contact the person's primary caregiver, foster home provider or facility administrator to begin the process.