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ODOC Intake & Assessment


Arial shot of the Coffee Creek Correctional facility  
Intake and assessment for the Oregon Department of Corrections (ODOC) takes place at the Coffee Creek Intake Center (CCIC) located within the Coffee Creek Correctional Facility (CCCF) in Wilsonville, Oregon.  All adults in custody sentenced to serve time with ODOC enter through this facility except when determined to be inappropriate for safety and security reasons.  The intake and assessment process usually requires about three to four weeks to complete.  During this time adults in custody take part in a number of assessments and information gathering activities.  These activities are designed to identify security, medical, mental health, substance abuse, educational, and cognitive risks.
After all necessary information has been gathered using the appropriate assessment tools, an intake correctional counselor evaluates the information and uses it to determine an individual's custody/classification, develop an individualized case plan for each adult in custody, and answers any questions.  After this final meeting with the counselor, the male inmates are scheduled for transfer to a long-term facility in which the safety of all inmates, staff and the surrounding community can be ensured.  Female inmates are removed from intake status, but remain at CCCF.    
The intake and assessment unit at CCIC also works closely with the Oregon Youth Authority to process juvenile offenders who were sentenced as adults.  Typically their intake process is abbreviated and juvenile movement within the facility is restricted for safety reasons.    

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Admission & Orientation

Image of staff member leading an inmate orientation group.  
Upon arrival at Coffee Creek Intake Center, adults in custody are processed through Receiving & Discharge (R & D).  During this process, which may last several hours, individuals undergo an abbreviated medical/mental health evaluation and are given a tuberculosis skin test.  They are also photographed, fingerprinted and issued an Oregon Department of Corrections inmate identification card.  In addition, adults in custody take a shower, are issued clothing and bedding, and are given the opportunity to mail out any personal property they may have brought with them.  Every person is issued hygiene items and an Intake Packet containing an Intake Handbook, Rules of Prohibited Conduct, and other items including informational flyers representing services offered by: Workforce Development, Behavioral Health Services, Health Services, Food Services and others.  Intake Packets are available in English and Spanish.  Appropriate accommodations are made for individuals speaking other languages such as Russian, Vietnamese, etc.  After completing the R & D process, each individual is assigned a cell in one of five housing units (one female and four male units) and scheduled to attend an orientation.  The intake orientation is conducted in English and Spanish.  Appropriate accommodations are made for individuals speaking other languages, i.e., Russian, Vietnamese, etc.  
During the orientation to the intake & assessment unit, adults in custody are informed of the various activities involved in the intake and assessment process.  This includes an explanation of the forthcoming tests, counselor interviews and classes, as well as daily operations and expectations.  In keeping with the standards set forth in the Oregon Accountability Model and Correctional Case Management (CCM), men and women are encouraged to take an active and positive role in their incarceration and to view it as an opportunity for positive change. The use of Social Learning Theory (positive modeling, interaction and reinforcement) during the intake and assessment process and throughout an individual's stay within the DOC, assists in preparing adults in custody for a productive incarceration and successful return to the community.  
An orientation to the Oregon Department of Corrections is also available to family members and friends of newly incarcerated individuals.  DOC Family Orientations are presented jointly by Oregon Citizens United for the Rehabilitation of Errants (CURE) and the Oregon Department of Corrections.  They are held in both the Portland and Salem area on a monthly basis.  For more information or to register for an upcoming orientation, please call (503)977-9979 or 1-866-357-CURE (2873).  CURE Support Groups  are also offered for adult family members and friends of individuals incarcerated in ODOC.  These groups provide an opportunity for family members and friends to talk in a safe, confidential, and supportive atmosphere with others who understand.    

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Health Services

Image of inmate having blood pressure taken.  
Upon arrival at CCIC, all adults in custody receive an initial health screening and tuberculosis skin testing and are also given the opportunity to start the vaccination series against Hepatitis A and B.  Within just a few days Health Services conducts a complete medical history and performs a thorough physical and dental examination on each individual.  These exams are used to identify any pressing or ongoing medical or dental issues that he or she may be facing.  They are also used to establish a complete medical and dental record for each person entering the ODOC.  While housed at Coffee Creek Intake Center, men and women have access to medical and emergency dental care, as well as any prescribed medications.  Those who require further medical, dental or mental health services are then routed to an appropriate facility. 

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Behavioral Health Services

The Oregon Department of Corrections houses more than 14,600 individuals statewide. It is the goal of Behavioral Health Services (BHS) to provide a range of evidence-based services to meet the needs of adults in custody who suffer from severe and persistent mental illness, acute emotional or behavioral disturbance, and co-occurring substance abuse and mental health disorders. 
DOC provides mental health screening and assessment to all adults in custody during the intake process. After initial security, medical and education screenings have been completed, all individuals with at least a fourth-grade reading level take the Personality Assessment Inventory (PAI). The PAI provides a broad-based assessment of mental disorders. If an individual does not have adequate reading skills, he or she is referred for further cognitive assessment including a clinical interview to identify or rule out a developmental disability and/or other mental health issues. Adults in custody will receive additional assessment if they have significantly elevated PAI scores, report a recent history of psychological problems, suicidal ideations or behavior, or are taking medication for a mental disorder. Approximately 60 percent of all adults in custody receive this additional one-on-one clinical interview.

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Assessments & Case Planning

Image of inmate filling out testing forms.  

During an individual’s stay at the Intake Center, he or she will participate in a number of written and verbal tests designed to assess various aspects of his or her academic and cognitive skills, English comprehension skills (for inmates with English as a second language) and mental health.  There are two main assessments, which are group-administered and computer scored, used in the intake & assessment process: CASAS (an educational assessment) and the Personality Assessment Inventory (a mental health assessment). Depending on an individual’s score on either of these group tests, he or she may participate in follow-up interviews with an education or mental health professional.  They may also participate in individual testing designed to further identify areas of need/risk.  Additional assessments include a series of questionnaires to evaluate, among other things, levels of alcohol/drug use, existing work skills and certificates, family status, ethnicity, residency, native language and religious background. 
The focal point of the intake & assessment process is the Level of Service/Case Management Inventory (LS/CMI) assessment and case plan development.  The LS/CMI assessment score and case plan are used to target an individual for participation in specific programs based on the identification of risk factors believed to be at the root of his or her criminal behavior.   Research has shown that, in addition to Criminal History, there are seven areas in a person’s life that are closely linked to criminal behavior.  These areas include:  
-         Education/Employment   
-         Family/Marital   
-         Leisure/Recreation   
-         Companions   
-         Alcohol/Drug Problem  
-         Procriminal Attitude/Orientation  
-         Antisocial Pattern    
After all necessary information has been gathered using the appropriate assessment tools and individual interview, an intake correctional counselor evaluates the information and uses it in the development of an individualized case plan for each adult in custody.

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Image of Correctional Counselor interviewing inmate.  
Once an individual’s file has been assembled and he or she has completed all group and individual testing, an intake counselor is assigned.  One of the responsibilities of this counselor is to determine an inmate’s initial custody classification.  The classification instrument used incorporates numerically weighted custody classification criteria and a scoring matrix.  Classification criteria includes both public and institutional risks and is designed so all individuals have the opportunity for reduced custody, depending on favorable conduct coupled with compliance and progress in regards to fulfilling the goals outlined in the individualized case plan.  Custody levels range from 1 to 5, where 1 is the lowest possible level of custody and 5 is the highest.

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Alternative Incarceration


In Oregon, “alternative incarceration” refers to intensive prison programs for selected adults in custody to address criminal risk factors. Alternative incarceration in Oregon was established by the 1993 Legislature with House Bill 2481, creating the Summit program. Ten years later, the 2003 Legislature authorized the Oregon Department of Corrections (ODOC) to establish additional residential alternative incarceration programs that emphasize intensive alcohol and drug treatment (House Bill 2647).  NOTE: Placement in an alternative incarceration program is not guaranteed, even if an individual is determined to be eligible for participation.   

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Frequently Asked Questions


Can I visit an inmate who is involved in the intake and assessment process? No.  Unfortunately, personal visits are not authorized for inmates involved in the intake process. This is because he/she is involved in an intensive assessment process and has not yet been assigned a custody level. Legal or professional visits can be arranged by an attorney or other professional by contacting CCCF.

          Additional information on visiting including visiting hours and addresses & phone numbers 
          for each of the DOC facilities can be found in the Inmate Visitor Handbooks. These 
          handbooks can be downloaded here: FEMALE Inmate Visitor Handbook and  
          MALE Inmate Visitor Handbook.  


How can I communicate with an inmate involved in intake and assessment? Caution: Incarcerated felons throughout the country, including some Oregon inmates, often solicit pen pals through correspondence. There are inherent risks in becoming involved with incarcerated felons. Many well-meaning members of the public have been exposed to fraud and other criminal activity through correspondence with inmates. Should you have questions or concerns about solicitations for contact with an inmate, please contact the Oregon Department of Corrections at 503-945-9090 or DOC.Info@doc.state.or.us

Upon arrival at CCCF, inmates can receive mail. All incoming and outgoing mail must be in accordance with the department´s mail rule. Remember to include your friend or loved one's State ID (SID) number on all correspondence. The address for CCCF is:24499 SW Grahams Ferry Road - Wilsonville, OR - 97070. Shortly after arrival at CCCF, inmates are given five stamped envelopes. If, for some reason, the intake process takes longer than 30 days to complete, additional envelopes are made available.   
Inmates also have access to pay phones on their housing units.  All calls made from these phones are through the Telmate system. Telmate is the exclusive service provider for inmate phone calls at all Oregon DOC facilities.  You may contact their biligual customer service representative with any questions at 1-866-516-0115 or you may review the Inmate Phone System FAQs

How long does the intake process take?  On average, the intake process takes around 30 days to complete.  This does not mean that all inmates will complete the process within that time, however.   There are several reasons why the process could take longer.  For example, an inmate could be transferred out to court at some point during the process.  If this occurs, the intake process stops until the inmate returns.


Where will my friend or loved one be transferred to once he or she completes the  
intake process? Female inmates remain at CCCF upon completion of the intake process. Males will be transferred to one of thirteen different prison facilities located throughout the state of Oregon.  There are numerous factors that go into determining placement.  However, the main factors include: custody level, programs available, safety & security, and bed-space at any given facility.  You can sign up to receive notification of when a particular inmate is transferred, by registering with the Oregon VINE system. VINE can be reached at 1-877-674-8463. 

Can I influence the placement of my friend or loved one following completion of the intake process?  No. Where an inmate is transferred to upon completion of the intake process is determined by a number of factors.  Among these factors are: custody level, programs available, safety & security, and bed-space at any given facility.  Neither an inmate nor an inmate's family can select the facility to which he/she will be transferred.  In rare cases a “hardship” placement can be made once the inmate has completed intake and has been transferred to his long-term facility.  The correctional counselor at that facility will determine whether or not someone is eligible to apply for such placement.  Medical documentation is required for consideration.


How can an inmate get into one of the alternative incarceration programs (AIP)?  
Each offender will receive an AIP application at Intake. There are a number of requirements for participation in one of the AIP programs.  They include the following:   

  • The offender has expressed interest in attending an AIP program by signing the AIP application and placing a mark in the "YES" box on the application.
  • The offender’s judgment order specifically authorizes alternative incarceration program eligibility.
  • The offender was not sentenced to a mandatory minimum sentence or under another disqualifying Oregon Revised Statute.
  • The offender has achieved minimum-custody status.
  • The offender does not have open detainers or warrants.
  • The offender has sufficient time remaining to complete the 270-day program.


How can I place money on an inmate's Trust Account? You have three options. DOC has contracts with two companies: Access Corrections and JPay to accept electronic payments from the public.  These companies accept deposits through their web sites, by telephone and through walk up locations. This service is fast, secure and is available to the public throughout North and South America, Europe, Asia and many other countries worldwide.  Please let your family and friends know about these services.  Please note, the companies do charge a fee for this service. These sites are also available in Spanish (Estas páginas electronicas estan disponibles en Español.).  

Access Corrections
Online:   www.inmatedeposits.com
Call:       800-966-8755
Visit:      ACE Cash Express Walk up 
Online:   JPay.com
Call:       800-574-5729
Visit:      MoneyGram, Walmart, 7-Eleven, or CVS (Use receive code: 7813)
·        Personal Checks are not accepted. Central Trust will only accept money orders, cashiers checks, government checks and business checks.  All payments must be in U.S. dollars.
·        Make the money order/check payable to: "DOC," with the inmate's name and SID number.

Payable to: DOC for John Doe, SID #1234567. 
·        On the money order/check and the return address portion of the envelope, the sender must write their first and last name and mailing address, including city, state, and zip code.  This information must be legible.  Failure to include this information will result in the money order/check being returned to the sender. 
·        Funds are not to be mailed to the institution.  Funds mailed to the institution are subject to mail violation and may be returned to the sender. All money orders/checks should be sent to the following address only:

Central Trust
Oregon Department of Corrections
PO Box 14400
Salem, OR 97309-5077

No letters or other personal items may be sent with the money order/check. Personal letters, cards and/or pictures cannot be accepted and will not be forwarded or returned. 

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Contact Us

Intake Administrator: Josh Highberger
Intake Assistant Administrator: Erin Stark

For general Intake questions: Megan Becker or 503-570-2270

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