||Hours of Operation
Oregon Department of Revenue
955 Center St NE
Salem, OR 97301-2555
8:00 AM - 5:00 PM
Keep getting a busy signal?
During times of heavy call volume you may get a busy signal or other message. Please be assured that our phone lines are working and try your call again at a later time.
Taxpayers also can submit questions or problems to our e-mail helpline at firstname.lastname@example.org. E-mailed questions are placed into a queue and answered in the order we receive them.
Revenue also offers a number of other self-service options through our website. To learn more about setting up a personal income tax account online, visit our My Account FAQ page.
Taxpayer assistance information
- 800 number is toll-free from Oregon prefixes only.
- Salem offices are open Monday-Friday (closed on weekends).
- Tax Services phone hours are 7:30 a.m. – 5 p.m.; except on Thursdays when phones are closed from 9 – 11 a.m.
- Tax Services hours may be extended during times of heavy activity.
- Learn more about about taxpayer assistance services.
- Para asistencia en español, llame al 503-378-4988.
Speak with a program representative
- If you need Personal Income Tax help, 503-378-4988.
- If you need Business/Corporate Tax Program help, 503-378-4988.
- If you need Withholding/Payroll help, 503-945-8091.
- If you need help with Other Agency Accounts, 503-945-8199 or 1-877-222-2346.
- If you need help with Property Tax Deferral, 503-945-8348, or 1-800-356-4222.
- If you need help with Timber Tax, 503-378-4988, or 1-800-356-4222.
- If you're a Tax Professional visit our Tax Professional webpage to find answers to your questions.
- If you need further assistance, contact the tax program above or division.
- Contact Tax Services for questions about a specific account.
- For general policy questions regarding personal income or partnership tax, e-mail us.
- Agency Director: Jim Bucholz, 503-945-8214.
- Human Resources: 503-945-8547.
- Public information officer: Bob Estabrook, 503-945-8559 (media only).
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