About Us

Proposed new investments for 2023-2025 

Station 1. Welcome

Welcome to the Oregon Department of Revenue's virtual public open house on proposed investments for the upcoming 2023-2025 budget request to the Governor.

Contact us for ADA accommodations or assistance in other languages.

www.oregon.gov/dor

503-378-4988 or 800-356-4222

questions.dor@oregon.gov​​

Comuníquese con nosotros para solicitar adaptaciones de la ADA (Ley sobre Estadounidenses con Discapacidades) o asistencia en otros idiomas.

www.oregon.gov/dor

503-378-4988 o 800-356-4222

preguntas.dor@oregon.gov

Please review the information below or this PowerPoint Station Slides.pdf and complete the feedback survey at the end. We value your input. ​

Station 2. Community engagement

Help us with our next budget. Our goal is to submit a budget request for the 2023-2025 biennium for the Governor's budget.

Community engagement stepsStatus
Talk to tribal governments and community organizations one-on-one.Completed
Incorporate what we heard into our budget and invest in it. Completed
Share investment ideas in a virtual open house.  In progress
Incorporate open house feedback and finalize investment proposals.
Not started

Station 3. Background

We administer Oregon tax laws, support partners' programs, and act as a central debt collection agency for other state agencies, boards, commissions, and local governments. We provide services for the general public, tax professionals, cities, counties, local taxing districts, and other state agencies.

Revenue streams administered by the department generated approximately $44.4 billion for Oregon in the 19-21 biennium including supporting our partners with $15.6 billion in revenues.

Oregon counts on us! Our mission, vision, and values guide us as we serve Oregon taxpayers whose tax dollars support the critical infrastructure of Oregonians' daily lives.

Mission

Together, we collect the revenue that Oregon counts on.​

Vision

To create a clear and easy experience for our customers.

Values

  • We work to earn the trust of taxpayers.
  • We seek dignity and inclusion for all.
  • We do the right thing.
  • We build partnerships.
  • We rise to the occasion.

Oregon tax dollars pay for services such as:

  • Education
  • Medicaid
  • Food benefits
  • Senior services
  • Mental health services
  • Child protective services
  • Hospitals
  • Police
  • Fire
  • Corrections facilities
  • Library services
  • Agriculture
  • Sewer systems
  • Parks
  • Environmental quality​

The Oregon Department of Revenue's budget pays for the collection of Oregon's tax dollars. We collect the revenue that Oregon counts on through our:

  • Employees
  • Customer service
  • Programs
  • Computer systems
  • Offices

Station 4. Proposed new investments

In our budget request for the 2023-2025 biennium, we are proposing to ask for new investments in three areas: racial equity, reliable operations, and customer service.

Invest in racial equity

Establish strong leadership to eradicate racial and other forms of disparities in all aspects of our work. Invest in resources to strengthen public involvement through community engagement, access to information, and decision-making opportunities.

Investments in creating an inclusive workplace culture and in creating a community engagement program will help achieve these goals.​

Invest in reliable operations

Invest in shoring up systems at risk of failure. Failure could result in reduced revenue to support community programs. By properly maintaining Department of Revenue assets, we can better assure public services receive the resources they are counting on. A breakdown in revenue collection can cost millions of dollars of lost revenue intended to be spent in the community.

Investments in maintaining our processes will help to ensure revenue collection without interruption.

Invest in customer service

We have a diverse group of customers at the Oregon Department of Revenue, including individual taxpayers, people who have delinquent government debt, industry groups, tax professionals, community-based organizations, state and local partners, and Oregonians. Our vision is to create a clear and easy experience for our customers. ​

Investments to reduce call wait times and in understanding our customers' needs will help achieve this vision.

Station 5. Take the survey

Please take a few moments to complete this survey. We value your input.​