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Modernization

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Frances Online has replaced the Oregon Payroll Reporting System (OPRS) and Employer Account Access (EAA). Go to Frances Online now to get started!​​​

​​Wondering how to create an account in Frances Online, or what file formats to use to import reports into Frances? Check out answers to these and other questions below.

​​​​The name Frances was chosen in honor of Frances Perkins whose life and career embodied the mission and vision of the work we do every day at OED, and captures the intention of both unemployment insurance and our new Paid Leave Oregon program.​​​​​​​​

Frances Perkins was a life-time advocate for working Americans. She  was instrumental in the formation of the Social Security Act and establishing unemployment insurance in the U.S and the first female presidential cabinet member.​

​​​​​​To learn about the new Paid Leave Oregon Program go to: Paid Leave Oregon

​​​Special cases: bulk file specifications

Bulk file specifications: BulkSpreadsheetSpecswithexamples.xlsx

  • Description: File specifications for Third Party Administrators (TPAs) who need to upload multiple reports through the FTP process. This file specification in Frances Online will allow you to import the payroll reports without being associated to the clients. 
  • Note: You must create an account as a TPA to use this file specification.​​

​​Follow these steps to learn how to file payroll reports in Frances Online if you file your own payroll reports (single-BIN filers) or on behalf of other clients (Multi-BIN filers or third-party administrators).​​

​​​​​Frances Online will support both Unemployment Insurance and Paid Leave Oregon, the new Paid Family and Medical Leave program.

Beginning with the third quarter filing in 2022, Frances Online replaced the Oregon Payroll Reporting System (OPRS) and the Employer Account Access (EAA) portal. The system will start supporting Statewide Transit Tax and Paid Leave Oregon contributions in the first quarter of 2023. 

In Frances Online, you will have more options for account access and filing your payroll reports as well as many new features, including amending Statewide Transit Tax from January 2023 forward, saving reports in progress, sending account attachments, and importing report data.

Frances has replaced OPRS and EAA. Click here to go to Frances Online.​

​​​​​​​Multiple BIN file specifications 

Description: File specifications for reporting multiple BINs using a CSV file. ​

​Frances Perkins was President Franklin Delano Roosevelt's Secretary of Labor and the first woman to serve as cabinet secretary. She was the driving force behind the New Deal and a leading worker's rights advocate. Frances Online serves as her namesake — her life and career embody the mission and vision of the work we do every day at the Oregon Employment Department.​​

​​​​​With Frances Online, you have access to benefits and features that were limited with other reporting systems. Frances Online provides self-service, real time responses, and access to the information that matters to you, your business, and your clients.​ 

Benefits
  • No software installation needed
  • Available anywhere you can access the Internet
  • Pre-filled Tax rates
  • Access 24/7
  • Available to Windows and Mac users
Features
  • ​You can file Statewide Transit Tax (STT) amendments electronically (for periods 1/23 forward, prior years need to be done through Revenue Online)
  • You can file Domestic reports electronically
  • Confirmation of filing is immediate

​​Zeroes and blanks have two different values in payroll reporting. Entering a zero value means you are subject, but had zero payroll for that program. A blank means you are not subject to that program. Entering a zero when you are not subject will cause a conflict in your reporting and a letter of liability to be sent to you from that agency and/or program. 

​​​Your clients are all associated with your account. The system allows you to customize your client list view with the accounts you work with most frequently, rather than populating the full list. To go directly to a specific client, type their BIN into the search field. After you've worked in a client account, they will be added to your custom view.​​

​Single BIN file specifications 
In most cases, you will report for a business with a single BIN.​

Your account must be set up as an Employer to import the Form 132 Employee Wage Detail report.

​File naming requirement
You can name your files any name you want. You must name the tab “EmployeeDetailReport." If you do not name the tab correctly, your report will have errors.

  • ​2022 Single BIN CSV Form 132 specifications: 2022 Employer CSV Specs wexample.xlsx
    • Description: File specifications for reporting single BIN/business using a CSV file. 
  • 2022 Single BIN Excel Form 132 specifications: 2022 Employer Excel wexample.xlsx
    • Description: File specifications for reporting for single BIN/business using an Excel file.
  • 2022/2023 – Single BIN EFW2 Form 132 Specifications: Employer_EFW2_132_Specs.xlsx
    • Description: File specifications for reporting single BIN/business using an EFW2 file.
  • 2023 Single BIN CSV Form 132 specifications: 2023 Employer CSV Specs Wexample.xlsx
    • Description: File specifications for reporting for single BIN/business using a CSV file.

​Visit Paid Leave Oregon to learn about Paid Leave Oregon and the various requirements for employers. Paid Leave provides paid time off to employees when they need to care for themselves or the ones they love.​

​​​​​​​​​​​Use the infographics below to learn about what registration looks like.

If you file your own payroll report (single-BIN filer): Frances Online Employer Registration

If you file on behalf of other client(s) (Multi-Bin filer/Third Party Administrator): Frances Online TPA Registration



​​No, Frances is not be able to process the old file specification, and will show an error message. You can find the updated specifications and examples at francesinfo.oregon.gov under the Resources sub-page.​

​Domestic employer file specifications
In most cases, employers with employees doing only in-home services may file the combined payroll tax reports annually using Form Oregon Annual (OA) Domestic. These employers are “domestic employers."

​The Oregon Payroll Reporting System (OPRS) was the previous payroll reporting system and the Employer Account Access (EAA) was the previous payroll informational system.​

​​​​​​To complete your registration, you will need the federal employer ID number (FEIN) and the Business Identification Number (BIN) associated with your business. In order to access your account information, you will confirm you are authorized with previously filed payroll information for one of the following programs:
  • Unemployment Insurance
  • State Withholding Tax (SWT)
  • TriMet Transit District Tax
  • Worker's Benefit Fund
  • Paid Leave Oregon Wages (beginning 1/23)
  • Statewide Transit Tax (STT) (beginning 1/23)

If you do not know the information or have never filed, you will be able to request a verification letter and will use the information in the letter to complete your Frances Online enrollment.

Check out these infographics to learn more about registration: 

If you file your own payroll report (single-BIN filer): Frances Online Employer Registration

If you file on behalf of other client(s) (Multi-Bin filer/Third Party Administrator): Frances Online TPA Registration

​​Frances will support uploads using an EFW2 file, Fixed Width, Comma Delimited, or Excel for each portion of the combined quarterly report including the Oregon Quarterly (OQ), Form 132 (Employee Wage Detail), and Schedule B.​​

​​Bulk new client template: Bulk_New_Clients_Template.xlsx

  • Download the Bulk New Client Template to prepare your client list for Frances Online.​

​​You can file the following payroll tax programs using Frances Online:

  • Unemployment Tax
  • Paid Leave Oregon
  • Workers' Benefit Fund (WBF)
  • State Withholding Tax
  • Tri-Met Transit Tax 
  • Lane Transit Tax 
  • Statewide Transit Tax (STT)


​​​​In Frances Online, TPAs, multi-bin filers, Authorized Representatives, and Preparers are all, the same, Frances Online calls them all TPAs. 

If you file on behalf of yourself, you are considered an "Employer."

If you file on behalf of other clients, you are considered a TPA. ​​

​​With Frances Online, you have access to new features that were limited in other reporting systems. Frances Online provides self-service, real-time responses, and access to the information that matters to you, your business, and your clients.

​Benefits
    • No software installation needed
    • Available anywhere you can access the internet
    • Pre-filled tax rates
    • Access 24/7
    • Available to Windows and Mac users
Features
    • File amendments electronically
    • File domestic reports electronically
    • Immediate filing confirmation

​​​​​​​
If you file on behalf of yourself, you are considered an "Employer."

If you file on behalf of other clients, you are considered a TPA. 


​Zeros and blanks have two different values in payroll reporting. Entering a zero value means you are subject to the tax, but you did not have payroll for that program. A blank means you are not subject to the tax. Entering a zero when you are not subject to the tax will create an error in your report and you will have a balance due.​

​​​​​You do not need a POA to file reports or access your client information in Frances Online. In fact, you can upload your client's reports without adding them to your account. In order to access your clients' account information or previous reports, however, you will need to validate certain client payroll information that tells us you are authorized to have access to their information. You will then search for them by BIN to make changes.​​

​Your clients are all associated with your account. The system allows you to customize your client list view with the accounts you work with most frequently. To go directly to a specific client, enter their BIN into the search field. After you've worked in a client account, they will be added to your custom view.

​​You do not need a preparer license number to use Frances Online. ​

​No, Frances Online is not able to handle old ​file specifications. You will see an error message if you upload files using the old specifications. You can find the updated specifications and examples at [Link to Resources].

In Frances Online, third-party administrators, multi-bin filers, authorized representatives, and preparers are all TPAs. 

If you file on behalf of other clients, you would use Frances Online as a TPA. Follow these steps for TPAs to register in Frances Online.

​​You do not need a POA to file reports or access your client information in Frances Online. You can even upload your client's reports without adding them to your account.

To access your clients' account information or previous reports, you will need to validate previously filed payroll information about your client's accounts. If you do not know the payroll information or have never filed, you can request a verification letter and use it to complete your Frances Online enrollment. You will then search for them by BIN to make changes.​

​You do not need a tax preparer license to use Frances Online.​​

​​​​​Frances will not show the payment until it is posted. All combined payroll payments will still be made through Revenue Online. However, you can also make a payment through Frances Online for a Notice of Assessment received from the Oregon Employment Department. Paid Leave Oregon Equivalent Plan application fees can also be made through Frances Online.

​You can only see payments made in Frances Online. You will be able to view payments made to the Department of Revenue (DOR) through Revenue Online. You can only make late payments through Frances Online.​

​​​​​​​​​No. Frances Online will allow you to bring Form 132 (wage detail) data for social security numbers and names from a previously filed quarter, but if your employee was not in that previous quarter, you will need to manually enter or upload their data into Frances Online. 

​​No, Frances Online will not remember temporary employee data submitted in a previous quarter. It will allow you to use Social Security Numbers (SSNs) and names from a previously filed quarter, but you will need to manually enter or upload the rest of their data in to Frances Online.​

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​​​​​Need Help?

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Our team is here to help you!

Phone: (503) 947-1488


​Address:
Oregon Employment Department
875 Union St. NE
Salem, Or 97311-0024​​


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