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Modernization

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Frances Online has replaced the Oregon Payroll Reporting System (OPRS) and Employer Account Access (EAA). Go to Frances Online now to get started!​​​

​​​​​​Infographics

Frances Online Reporting Infographic

  • High level breakdown of what the payroll reporting process looks like in Frances Online

Employer Registration in Frances Online

Third Party Administrator (TPA) Registration in Frances Online

​Adding Clients as a TPA in Frances Online

  • If you file your own payroll report and have more than one BIN or you need to add clients to your Frances Online account, use the Adding and Filing for Multiple Clients guide for help reporting.

​​​​​Videos

Quick Reference Guide

Download a step-by-step guide   or visit our how-to page to learn how to do common tasks in Frances Online including creating an account, adding multiple clients, and filing your payroll report.

Other ways to get help with Frances Online

Frances Chat Bot

Chatbot-speak.pngAsk the Frances Chat Bot
Frances' interactive assistant hangs out in the top right corner of your screen. Available in English and Spanish, it has answers about things like what you'll need to register, how to update your account, how to file your payroll report, and how to submit a business change in status form. If you have questions, start with the chat bot - even before you create your account!

Give us a call  
Our staff are available by phone at 503-947-1488
Monday - Friday from 8 a.m. - 5 p.m.

Email our team
Send your questions to our Contributions team at
contributions.unit@employ.oregon.gov




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​​​​​Need Help?

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Our team is here to help you!

Phone: (503) 947-1488



​Address:
Oregon Employment Department
875 Union St. NE
Salem, Or 97311-0024​​