Need help using Frances Online?
Use this Paid Leave benefits at a glance to get started creating your account and applying for benefits.
Go to this “quick start" toolkit to learn more about Paid Leave Oregon and how to apply for benefits. The toolkit includes basic links and resources to get you started.
What You Need to Apply for Benefits Checklist
How to apply for Paid Leave benefits video
- This how-to video will walk you through the steps of applying for benefits.
Have more questions?
Ask the Frances Chat Bot
Frances' interactive assistant hangs out in the top right corner of your screen. Available in English and Spanish, it has answers about things like what you'll need to create and update your account. If you have questions, start with the chat bot - even before you create your account!
Are you an Employer or Third Party Administrator looking for help using Frances Online?
Visit our Common Task page to learn how to create an account, add multiple clients, file your payroll report, and do other activities in Frances Online.