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Frances Online

Modernization Update

JUNE 2022


The new Frances Online Employer Resource Page is here!

Employer Resource Page

Want to know more about our modernized system, Frances?

Our new resource page for employers is now live! The Frances Employer Resource page has an overview of Frances Online, answers questions we’ve heard from employers, shares resources like file specifications for importing reports, and offers tools for user help and support. Visit to learn more about Frances Online.


We are here to help

As we get closer to the September rollout of Frances Online, be on the lookout for more announcements and information on our website. Additionally, if you have questions or feedback, feel free to reach out to us via email at, or call or text us at 503.991.8486.


*The new system is named in honor of Frances Perkins, the U.S. Secretary of Labor from 1933 – 1945 and the first woman to serve in a Presidential cabinet.


Learn more about the Modernization Program!


We are committed to continuous learning, including improving how we communicate with you. Please share comments and suggestions with our team.

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This communication is part of our ongoing commitment to keep you informed of the progress of our agency’s Modernization Program. The goal of our Modernization Program is to replace the aging computer systems that support receipt of unemployment insurance taxes, payment of unemployment insurance benefits, and delivery of employment services. Further, this effort will transform business processes to take advantage of opportunities and benefits available through new system capabilities and better meet the needs of our customers - Oregonians and Oregon businesses.


The Oregon Employment Department (OED) is an equal opportunity agency. Everyone has a right to use OED programs and services. OED provides free help. Some examples are sign language and spoken interpreters, written materials in other languages, braille, large print, audio and other formats. If you need help, please call 503-947-1444. You can also ask for help at

El Departamento de Empleo de Oregon (OED por sus siglas en inglés) es una agencia de igualdad de oportunidades. Todas las personas tienen derecho a utilizar los programas y servicios del OED. El OED proporciona ayuda gratuita. Algunos ejemplos son: Intérpretes de lenguaje de señas y lenguaje hablado, materiales escritos en otros idiomas, braille, letra grande, audio y otros formatos. Si necesita ayuda, llame al 503-947-1444. Los usuarios de TTY pueden llamar al 711. También puede solicitar ayuda en

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